Alnorthumbria Veterinary Group - Morpeth

Reviews

• JT

  Joan Troughton

  Jun 12, 2026
  5.0
  Highly recommend this vets. They got our little dog in quickly for 19 teeth extractions. Everything was explained in detail by both the vet and the nurse. Lovely staff, very friendly and very caring. 👍🥰
• JL

  Janette Little

  May 18, 2026
  1.0
  ADDENDUM: True to form, Alnorthumbria Vets (AV) have again impressed me with their professionalism and attention to detail. After posting the review below, I very quickly received an e mail from the Senior Clinical Director of the Practice thanking me for my review, apologising and advising that she would make enquiries with the vet nurse in question. Just over 24 hours later, the issue was resolved. She had spoken to the vet nurse and plans were in place to assist her with her communication skills. This is all I would want. Her offer of a free consultation and/or a telephone call was politely declined - there is no need, that she responded so quickly to my review was enough. Don't let my review dissuade you from using AV. As you can see from this note, they really are excellent and they do care about their customers. My horses and dogs have benefitted from their care over the years and I wouldn't go anywhere else. ...................................................................................................... It has taken me 6 days to decide to leave this poor review as I don't usually leave such reviews on internet sites. Also, I have been with Alnorthumbria Vets for many years and on all occasions everyone, receptionists, nurses and vets have been absolutely excellent. They are really lovely. But, I am still aggrieved at the poor attitude of the vet nurse I saw for my dog to have a 6 month 'healthy vet nurse check' and the whole experience was upsetting. I have no wish to enter her name here but I have called the Practice to ask that a note is made on my records that I do not want to see her again - for anything. During what seemed like a very rushed appointment, her attitude was abysmal. She did not smile once during the appointment, didn't speak to my little spaniel, just rattled off questions, one after the other. The advice she gave was sound but her manner throughout was abrupt, dismissive and unacceptable. There was no mention of any positives whatsoever, and some could have been made: his coat is well-groomed, shining and clean, his nails are clipped, his vaccinations, worming and flea treatment are up to date, etc. There are ways to deliver criticism and, in my 70's, I can do without being made to feel neglectful. By all means tell me, but not in such an admonitory tone - who does brush their dog's teeth twice a day, as I was advised ! This is the first healthy vet nurse check I have taken Toby to. If this is how your vet nurses conduct these assessments, I won't be attending another.
• ME

  Moira Earnshaw

  Apr 9, 2026
  5.0
  I took my cat today, she received the best care, as I did, so kind and compassionate, I truly can't express my gratitude to the lovely vet Maria..thank you for helping us..
• EP

  Eric Petrie

  Apr 9, 2026
  5.0
  Brilliant vets ,brilliant staff 👏
• JF

  Joanna Ferguson

  Mar 16, 2026
  5.0
  Our poodle was in some discomfort on the evening and was being sick. We were up in Seahouses for a weeks holiday. We had no car so had to rely on a taxi to get to the practice. It was in the very early hours of Monday morning. The vet Amy and the vet nurse were marvellous us! Made a fuss of my dog who was quite anxious and put me at ease. Amy gave my dog a full MOT plus blood tests check no nasties. Had an injection ..the dog that is.. and within minutes my dog seemed better and happier! Thank you so much.

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