Alnorthumbria Veterinary Centre - Morpeth

Reviews

• RE

  Rachel Easton

  Aug 10, 2026
  5.0
  Very impressed with the staff here. Very helpful towards our dog and our concerns. Maria and Laura were exceptionally caring towards us and our dog. Highly recommend considering coming to this vet
• JC

  John Craig

  Jul 13, 2026
  5.0
  Our dog was put to sleep on Saturday and the vet Aytekin and nurse Lauren were brilliant. Our dog received the best treatment for her and care and we are very grateful.
• KM

  Karens Minis

  Jul 11, 2026
  5.0
  We used this vets while on holiday as an out of hours and we were so impressed and happy with the care recieved from the telephone call we had with them to taking our dog in to see them, such nice caring people that made our trip so much better when we were worried about our dog , so happy with the service we received
• JT

  Joan Troughton

  Jun 12, 2026
  5.0
  Highly recommend this vets. They got our little dog in quickly for 19 teeth extractions. Everything was explained in detail by both the vet and the nurse. Lovely staff, very friendly and very caring. 👍🥰
• JL

  Janette Little

  May 18, 2026
  1.0
  ADDENDUM: True to form, Alnorthumbria Vets (AV) have again impressed me with their professionalism and attention to detail. After posting the review below, I very quickly received an e mail from the Senior Clinical Director of the Practice thanking me for my review, apologising and advising that she would make enquiries with the vet nurse in question. Just over 24 hours later, the issue was resolved. She had spoken to the vet nurse and plans were in place to assist her with her communication skills. This is all I would want. Her offer of a free consultation and/or a telephone call was politely declined - there is no need, that she responded so quickly to my review was enough. Don't let my review dissuade you from using AV. As you can see from this note, they really are excellent and they do care about their customers. My horses and dogs have benefitted from their care over the years and I wouldn't go anywhere else. ...................................................................................................... It has taken me 6 days to decide to leave this poor review as I don't usually leave such reviews on internet sites. Also, I have been with Alnorthumbria Vets for many years and on all occasions everyone, receptionists, nurses and vets have been absolutely excellent. They are really lovely. But, I am still aggrieved at the poor attitude of the vet nurse I saw for my dog to have a 6 month 'healthy vet nurse check' and the whole experience was upsetting. I have no wish to enter her name here but I have called the Practice to ask that a note is made on my records that I do not want to see her again - for anything. During what seemed like a very rushed appointment, her attitude was abysmal. She did not smile once during the appointment, didn't speak to my little spaniel, just rattled off questions, one after the other. The advice she gave was sound but her manner throughout was abrupt, dismissive and unacceptable. There was no mention of any positives whatsoever, and some could have been made: his coat is well-groomed, shining and clean, his nails are clipped, his vaccinations, worming and flea treatment are up to date, etc. There are ways to deliver criticism and, in my 70's, I can do without being made to feel neglectful. By all means tell me, but not in such an admonitory tone - who does brush their dog's teeth twice a day, as I was advised ! This is the first healthy vet nurse check I have taken Toby to. If this is how your vet nurses conduct these assessments, I won't be attending another.

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