Pets at Home Hexham is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Hexham at your convenience. We’re proud to serve pet owners throughout Hexham with friendly service and trusted brands.
Explore offerings from Pets at Home Hexham on Tyne Valley Retail Park in Hexham, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Frequently Asked Questions About Pets at Home Hexham
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
What services does Pets at Home Hexham offer for online orders?
Pets at Home Hexham offers a Click & Collect service that allows you to order online and pick up your purchases in-store, with a One Hour Click & Collect option available at some locations.
Are pets allowed to accompany customers inside Pets at Home Hexham?
Yes, well-behaved dogs are welcome inside Pets at Home Hexham as long as they are kept on a lead and under control at all times.
How can I retrieve an item I lost inside Pets at Home Hexham?
If you've lost an item in store, contact Pets at Home Hexham directly to inquire about their lost property procedures and availability.
Are there any pet-related events or workshops at Pets at Home Hexham?
Yes, Pets at Home Hexham hosts events like My Pet Pals Workshops, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check the store's events page or contact them for upcoming events.
Does Pets at Home Hexham have parking facilities for customers?
Yes, many Pets at Home stores, including Hexham, offer parking facilities for customers.
Is Pets at Home Hexham accessible for people with disabilities?
Yes, Pets at Home Hexham strives to be fully accessible with features such as wheelchair access, accessible parking, and lift facilities where available.
What are the opening hours of Pets at Home Hexham?
Pets at Home Hexham is open Monday to Saturday from 9:00 AM to 6:00 PM and on Sundays from 10:00 AM to 4:00 PM.
What is the address and contact number for Pets at Home Hexham?
Pets at Home Hexham is located at Tyne Valley Retail Park, Station Road, Hexham, NE46 1AJ, UK. Their main phone number is +44 345 600 3689.
How can I reach Pets at Home Hexham using public transportation?
Pets at Home Hexham is near Hexham railway station and Northern Rail LTD, making it accessible by train for customers visiting the store.
What nearby dining options can I consider before or after visiting Pets at Home Hexham?
Nearby restaurants include Indus Valley Indian Restaurant & Takeaway, The Sea Chef Hexham, Platform Bar, and Station Inn Hexham, offering a variety of dining experiences close to the store.
Are there any nearby places of interest for a family outing near Pets at Home Hexham?
You can visit the Vindolanda Archaeological Excavation Site nearby, a history museum that provides an educational and fun experience for families after shopping at Pets at Home.
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