Pets at Home Elgin is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Elgin at your convenience. We’re proud to serve pet owners throughout Elgin with friendly service and trusted brands.
Explore offerings from Pets at Home Elgin on Unit 9 Springfield Retail Park in Elgin, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Great shop with excellent staff and a wide range of animal foods and toys
RW
Ru W
Aug 6, 2026
5.0
Always a nice shopping experience. Friendly, helpful staff and good selection of products (dogs, cats, small furries, fish and bird products). The guinea pigs, hamsters, fish etc are all cared for well here and nice to see they offer some rehoming animals too.
Handy for any and all dog/puppy food for us and good that it offers tag engraving too.
Only thing would be better was if it offered a Vets4Pets in store (and a customer toilet!).
PM
Phil Moran
Jul 22, 2026
3.0
It's ok if you're stuck but definitely very overpriced
LW
Lynda Wallis
Jun 24, 2026
5.0
After the vet and other services, Pets at Home gave me 100% information and quality care/advice thanks to Blair, excellent service
Frequently Asked Questions About Pets at Home Elgin
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchases at Pets at Home Elgin?
Yes, Pets at Home Elgin offers a One Hour Click & Collect service, allowing you to order online and collect your items in-store within an hour. Availability may vary, so check the store's details before ordering.
Are pets allowed inside Pets at Home Elgin?
Yes, well-behaved dogs on a lead are welcome inside Pets at Home Elgin, allowing you to shop while your pet accompanies you.
What are the opening hours for Pets at Home Elgin?
Pets at Home Elgin is open Monday to Friday from 09:00 to 19:00, Saturday from 09:00 to 18:30, and Sunday from 10:00 to 18:00.
Is there parking available at Pets at Home Elgin?
Yes, many Pets at Home stores, including the Elgin location, offer parking facilities for customers.
Is Pets at Home Elgin accessible for customers with disabilities?
Yes, Pets at Home Elgin provides accessibility features such as wheelchair access, accessible parking spaces, and lifts where available to accommodate customers with disabilities.
What products are available at Pets at Home Elgin?
Pets at Home Elgin offers a wide range of products including pet food, treats, toys, flea and tick treatments, grooming products, cages, beds, collars, training equipment, and more for dogs, cats, small animals, fish, and reptiles.
What services can I get at Pets at Home Elgin?
Services at Pets at Home Elgin include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
What nearby retail options are close to Pets at Home Elgin?
Near Pets at Home Elgin, you can visit Currys PC World Featuring Carphone Warehouse for electronics, B&M Store for discount shopping, Sports Direct for sporting goods, Boots pharmacy, Asda supermarket, and other stores within Springfield Retail Park.
Where can I get a coffee near Pets at Home Elgin?
Nearby coffee options include Costa Coffee and SYMPOSIUM coffee house, great spots to relax before or after your visit to Pets at Home Elgin.
Are there other services like photo printing or pharmacies near Pets at Home Elgin?
Yes, you can find Max Spielmann offering photo booths and passport services, as well as Boots Pharmacy nearby for health and beauty products.
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