Certified by The Groom Room Pentland • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Pentland) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Loanhead, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Loanhead trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Pentland • Jun 21, 2026
Certified by The Groom Room Pentland • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Pentland on Straiton Mains Fountain Place in Loanhead, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
2.7
23 reviews
5 stars
9
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Nikolay Nenov
Jun 4, 2026
1.0
I would give 0 stars if I could. Absolutely shocking experience at the Pets at Home Grooming Salon in Pentland.
On 20th May, I booked an appointment for my dog at 17:00 and paid a £15 deposit. I dropped my dog off on time, and exactly 10 minutes later, I received a call to pick him up. It is physically impossible to wash, dry, and groom a dog in 10 minutes. The staff on-site admitted they didn't complete the service, charged me just £13 for the quick visit, and promised that my £15 deposit would be refunded to my bank account.
Fast forward to June, the refund never arrived. When I went back to the salon with phone logs proving they called me after only 10 minutes, the staff completely changed their story, lied, and claimed the dog was fully washed and dried just to keep my deposit!
To top it all off, their customer service is a joke. I tried contacting them via webchat, and three separate agents intentionally closed the chat on me instead of helping.
This place is dishonest, unprofessional, and they are literally stealing money from customers. Save your time, money, and nerves—take your pets somewhere else!
BB
Barry
Dec 10, 2024
1.0
Didn't trim his paw pads, was still wet when he came out and it's now the second time they have tried to keep a deposit!
First time with the deposit I had to cancel due to my dogs health, they tried to keep the deposit for (next time) not knowing if my boy would even have a next time.
This time I paid my deposit and when he was finished they tried to charge me full price, I then had to challenge them over price at which point they were like "oh sorry about that, how about we keep the deposit for next time" how about no because there won't be a next time.
Always getting left short with something when I go here, like when I used to pay extra for their pamper package which had the doggie Bandana, literally never once got it and they always seem to miss something.
LL
Lauren
Nov 2, 2024
5.0
Been here for 3 years with my cavapoo and always had a great experience. They've always gone above and beyond. Thank you!
AD
Alden DSouza
Dec 28, 2023
2.0
Took our lab to get a full groom done. Did only half the job- asked the staff if they had removed the dead hair, was given a wishy washy answer that it was only done partly. Staff seem disinterested.
KP
Kirsty P
Oct 7, 2021
5.0
Been going there for years. Staff are really nice and give good customer service especially the man with the dark hair and beard, my dog is an older rescue and he gave me some good advice when we first took him in as my dog was quite stressed out between the vets and upheaval. He's always happy to go in and see them to get a bath and made "handsome"!
Frequently Asked Questions About The Groom Room Pentland
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room Pentland?
You can easily book a grooming appointment online via our booking system at thegroomroom.co.uk.
What factors influence the cost of grooming my dog?
The grooming cost depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services are available at The Groom Room Pentland?
We offer a wide range of grooming services including full grooming, nail trims, puppy grooming, and spa treatments tailored to all dog breeds.
How long does a typical dog grooming session take?
The duration depends on your dog's breed, size, coat type, and style requirements.
Am I allowed to stay with my dog during the grooming session?
For the safety of all pets and customers, owners are not permitted to stay with their dog during grooming.
What should I do if I am running late to drop off or pick up my dog?
Please notify us as soon as possible if you will be late. We cannot guarantee your appointment if you are more than 15 minutes late. Additional charges apply if your dog is not collected on time.
What are the opening hours of The Groom Room Pentland?
We are open Monday to Saturday from 9:00 AM to 6:00 PM, except Thursday when we close at 8:00 PM. We are closed on Sundays.
What COVID-19 measures are in place at The Groom Room Pentland for safety?
Your safety is our top priority. Please see our COVID information page to learn about the measures to keep you and your pets safe during your visit.
Which popular stores are located near The Groom Room Pentland for convenient shopping?
Nearby, you can visit Sports Direct for sporting goods, Paperchase for stationery, and M&S Foodhall for groceries and food court options, making it convenient to shop around your grooming appointment.
Are there any furniture stores close to The Groom Room Pentland where I can shop while waiting?
Yes, nearby furniture stores include ScS Sofas, Harry Corry, and Sofology, offering a variety of home furnishings.
What travel services are available near The Groom Room Pentland that might help with transportation?
Close by are Thomas Cook Travel and Hertz - Edinburgh IKEA, which offer travel and car rental services to assist your transportation needs.
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