Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my pet supplies at Pets at Home Bromborough?

Accepted Answer

Yes, Pets at Home Bromborough offers a Click & Collect service where you can order online and pick up your items in-store, often within one hour of ordering.

Question 8

Are pets allowed inside Pets at Home Bromborough?

Accepted Answer

Yes, well-behaved dogs on a lead are welcome inside the store to accompany you during your shopping visit.

Question 9

What are the opening hours of Pets at Home Bromborough?

Accepted Answer

The store is open Monday to Friday from 9:00 to 20:00, Saturdays from 9:00 to 19:00, and Sundays from 10:00 to 16:00.

Question 10

Does Pets at Home Bromborough provide parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including the Bromborough location, offer parking facilities for customers.

Question 11

Is Pets at Home Bromborough accessible for people with disabilities?

Accepted Answer

Yes, the store is designed to be accessible with features like wheelchair access, accessible parking, and other accommodations where available.

Question 12

What services can I find at Pets at Home Bromborough?

Accepted Answer

The store offers services including Click & Collect, free pet care advice, free harness fitting, weight checks, nutrition consultations, an adoption centre, licensed medicines, and a carry to car service.

Question 13

Where is Pets at Home Bromborough located?

Accepted Answer

It is located at M2/4, Croft Retail Park, Welton Road, Wirral, Merseyside, CH62 3PN, United Kingdom.

Question 14

Can I visit Pets at Home Bromborough and then enjoy a meal nearby?

Accepted Answer

Yes, after shopping you can visit nearby restaurants such as Burger King, Five Guys Bromborough, Pizza Hut, or Harvester - Croft Park, all located close to the store.

Question 15

Are there convenient places near Pets at Home Bromborough for coffee or a quick snack?

Accepted Answer

Nearby, you can find Costa Coffee, Ben & Jerry's ice cream shop, and Subway for coffee, ice cream, or a quick meal before or after your visit.

Question 16

What other stores or services are conveniently located near Pets at Home Bromborough?

Accepted Answer

Shoppers can also visit nearby stores like Dixons Carphone for electronics, Rosebys for furniture, and Tesco Bromborough for groceries, making it easy to combine errands.

Pets at Home Bromborough

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