Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order pet supplies online and pick them up at Pets at Home Speke?

Accepted Answer

Yes, Pets at Home Speke offers a Click & Collect service that lets you order online and collect your purchases in-store, often within one hour.

Question 8

Are pets allowed inside Pets at Home Speke?

Accepted Answer

Yes, well-behaved dogs are welcome inside Pets at Home Speke, provided they are kept on a lead and under control.

Question 9

What should I do if I lose something inside the Pets at Home Speke store?

Accepted Answer

Contact Pets at Home Speke directly as soon as possible to inquire about lost property, using their contact details from the store locator on their website.

Question 10

Does Pets at Home Speke hold any pet-related events?

Accepted Answer

Yes, they offer events like 'My Pet Pals' workshops, puppy playtime classes, and Cub Scout animal carer workshops. Check their Events page or contact the store for upcoming event details.

Question 11

Is there parking available at Pets at Home Speke?

Accepted Answer

Yes, many Pets at Home stores, including the Speke location, offer parking facilities for their customers.

Question 12

Is Pets at Home Speke accessible for people with disabilities?

Accepted Answer

Yes, the store is designed to be accessible with features like wheelchair access, accessible parking, and lifts where available to ensure an inclusive shopping experience.

Question 13

What pet products and services can I find at Pets at Home Speke?

Accepted Answer

The store offers a wide range of pet food, treats, toys, accessories, grooming products, pet beds, and services including nutrition consultations, free harness fittings, and an adoption centre.

Question 14

What are the opening hours of Pets at Home Speke?

Accepted Answer

Pets at Home Speke is open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 19:00, and Sunday 11:00 to 17:00.

Question 15

What nearby places can I visit around Pets at Home Speke?

Accepted Answer

Nearby you can visit New Mersey Shopping Park for extensive shopping, Cineworld Speke cinema for entertainment, and several restaurants including McDonald's, Nando's, and Five Guys for dining.

Question 16

How can nearby retail and dining options enhance my visit to Pets at Home Speke?

Accepted Answer

After shopping at Pets at Home Speke, you can enjoy nearby stores like Sofology and Bensons for Beds or grab a meal at restaurants such as Zizzi or Starbucks, making it a convenient shopping and leisure experience.

Question 17

Are there any nearby beauty or furniture stores close to Pets at Home Speke?

Accepted Answer

Yes, near Pets at Home Speke you'll find the Benefit Cosmetics Brow Bar for beauty services, plus furniture stores like Oak Furnitureland, DFS, and ScS Sofas for home furnishing needs.

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