Bridge Veterinary Hospital - Middlesbrough

Reviews

• LL

  L

  Sep 4, 2026
  1.0
  My elderly mother’s dog went in there for observation after a castration from PDSA who advised they would cover the cost. However the rude and abrupt receptionist rang her at 7:30am saying she had to get her dog now or there will be a charge, but she had already donated to the PDSA and the earliest taxi that accepts dogs starts at 8am. When her husband got there at 8:30 the Receptionist was extremely rude to him and started shouting at him and the taxi driver in front of other clients. The taxi driver then tried to explain that it was not possible to be there at 7:30 as the company he works for started at 8am, also some vulnerable people using the PDSA need to travel by bus, and she literally started shouting over him not allowing him to speak telling him to get out!! The vets might be okay I’m not sure, but they should not be having receptionists like that working with the public to enforce impossible policies.
• AS

  Allan Sizer

  Aug 19, 2026
  5.0
  We had to have our 13 year old Cocker put to sleep last night. The care and consideration from the first phone call to leaving the premises was outstanding. Thank you to Vet Hannah for your kindness, understanding and patience and to the Nurse who assisted (Sorry I didn't get your name). It's an emotional time losing a family member but we cannot say enough words that demonstrate how considerate they were. Our Peppa hated going to the Vets but last night she was ready to pass and she will have appreciated your tender care. Thank you
• ST

  Shakira Thompson

  Aug 17, 2026
  5.0
  Our sweet old girl needed emergency care and we ended up here on a Saturday night. The staff were amazing from the start. We felt listened to during the consultation. The vet (we didn't catch her name, young with dark hair) was so gentle and reassuring with our dog throughout. She explained all our options professionally, answered all of our questions and gave her honest opinion sensitively when we asked. She cared for our family as well as our dog. Unfortunately our sweet girl was too poorly. We were given plenty of time before and after the procedure to say goodbye privately. The veterinary staff worked around us so that we could hold our sweet girl and comfort her throughout. Afterwards, Marissa (I think? Blonde hair) kindly led us out of a different exit to avoid other patients and maintain our dignity. 5 minutes later, she brought out paw prints and fur as keepsakes. We are eternally grateful to the two veterinary staff. Thank you so much for your care, compassion and support, you both deserve to be recognised 🫶🏻
• SF

  Sharon Flynn

  Jul 10, 2026
  5.0
  I found a poorly wild baby rabbit, obviously in distress, I spend all day trying to get help, rspca passed me from 1 place to another even there wildlife section I was fumming as this poor rabbit was suffering...finally rang bridge street vets & they took it straight away, I cannot thank them enough. Shame on rspca I used to support u but never again
• CC

  Chris Cartledge

  Jun 11, 2026
  5.0
  Always informative and caring with our two Dogs..

Frequently Asked Questions About Bridge Veterinary Hospital - Middlesbrough