Pets at Home Bolton is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Bolton at your convenience. We’re proud to serve pet owners throughout Bolton with friendly service and trusted brands.
Explore offerings from Pets at Home Bolton on Unit 1a2, Central Retail Park in Bolton, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Unfortunately, I had a disappointing experience with this pet service.
First, when I visited, I specifically asked if they could cut my dog’s hair short, but I was told that they do not provide this service.
I then paid a deposit to make a booking. Unfortunately, I had to travel to another city and called them in advance to cancel the booking. However, they refused to return my deposit.
I understand that businesses may have cancellation policies, but when a customer cancels in advance and the service has not been provided, I believe the deposit should be returned, especially when the customer has informed them beforehand.
I’m disappointed with the way this was handled and would not recommend this service based on my experience.
TM
Tracey Mortimer
Aug 16, 2026
5.0
Great customer service very knowledgeable on products.
NP
Nadim Awad Polemis
Aug 15, 2026
5.0
Friendly staff, extremely helpful. Sadly i cannot give them more Stars. ⭐⭐⭐⭐⭐
I hope they are getting paid well.
SS
Sharpy (SharpFear)
Aug 5, 2026
5.0
I would adopt a pet here if I had room at home. I do love those hamsters, they're so adorable 🥹. Great selection of pet products here, there are pets like hamsters, rabbits, rats, and fish to adopt. They also have a vet here too. Staff are friendly and approachable.
KK
Kiki
Aug 3, 2026
5.0
I love this store, the staff are so lovely and always so happy to help with a smile on their face. I regular here and require assistance carrying heavy things from the store into the car due to my disabilities, and every time it’s so quick and easy, and ALWAYS done with a smile on their face. Everyone has always been so happy to help me carry heavy stuff and even with my very painful disabilities being invisible, I have never once been made to feel uncomfortable nor ever felt judged. (Which can be a common occurrence sadly in everyday life when asking for help when you don’t “look” disabled!). So thank you to the staff at this store who I recognise all their faces of now each time I go in 🩷
Frequently Asked Questions About Pets at Home Bolton
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my items at Pets at Home Bolton?
Yes, Pets at Home Bolton offers a Click & Collect service, allowing you to order online and pick up your items in-store, often within one hour.
Are pets allowed inside Pets at Home Bolton?
Yes, well-behaved dogs are welcome inside the store but must be kept on a lead and under control at all times.
What are the opening hours of Pets at Home Bolton?
Pets at Home Bolton is open Monday to Friday from 9:00 to 20:00, Saturdays 9:00 to 19:00, and Sundays 10:30 to 16:30.
Does Pets at Home Bolton provide parking facilities?
Yes, many Pets at Home stores, including Bolton, offer parking facilities for customers.
Is Pets at Home Bolton accessible for customers with disabilities?
Yes, the store is fully accessible with features such as wheelchair access, accessible parking, and lift facilities where available.
What pet products and services are available at Pets at Home Bolton?
Pets at Home Bolton offers a wide range of products including pet food, toys, grooming products, pet beds, and also services like nutrition consultations, free harness fitting, and an adoption centre.
What nearby stores can I visit along with Pets at Home Bolton?
Nearby stores include Poundworld, B&M Stores with a garden centre, Iceland Supermarket Bolton, and WHSmith, which you can visit for discount items, groceries, or stationery while shopping for your pet supplies.
Are there nearby veterinary services close to Pets at Home Bolton?
Yes, Vets for Pets and Vets4Pets Bolton Central are nearby veterinarians offering pet healthcare services close to the store, convenient for your pet’s medical needs.
How can I reach Pets at Home Bolton using public transport?
Pets at Home Bolton is accessible from several nearby train stations including Bolton Railway Station, Trinity Street Station, and Bolton Station. These stations offer easy transit options to visit the store.
What local amenities are available near Central Retail Park where Pets at Home Bolton is located?
Central Retail Park hosts Pets at Home Bolton along with other shopping and recreational facilities, making it convenient to combine your pet shopping with other retail and leisure activities nearby.
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