This profile is uncertified and using publicly sourced data
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Business Details
About
VeterinarianAnimal HospitalEmergency Veterinarian ServicePet Store
At Mark Nelson Vets we aim to provide the highest possible level of care for your pet. We are accredited by the Royal College of Veterinary Surgeons as a Tier 2 practice, which means we are inspected regularly to ensure everything from our facilities to our clinical practice conforms to a high standard. Appointments are available throughout the day and routine surgical procedures are performed Monday to Friday. Our friendly and knowledgeable staff are on hand to help with any queries you may have regarding your pets health.
Location
Mark Nelson Vets, Thorton Heath
81 Woodville Rd, Thornton Heath, LND
CR7 8LN, United Kingdom
Hours
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.