Location.com logo
Brand Certified

The Groom Room Old Kent Road

3.3
(58 reviews)

Business Details

Cantium Retail Park, London, LND
SE1 5BA, United Kingdom
+44 3452 668967
https://www.petsathome.com/find-us/locations/pet-care-centre/old-kent-road

About

Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Old Kent Road) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in London, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in London trust Pets Grooming for reliable, friendly care that keeps tails wagging.

Location

The Groom Room Old Kent Road
Cantium Retail Park, London, LND
SE1 5BA, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Products & Services

1 list · 15 items

Explore offerings from The Groom Room Old Kent Road on Cantium Retail Park in London, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.

Grooming Services London

15 items

Grooming services

We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.

Long-haired breeds - full groom
Long-haired breeds - full groom
Toy: £47 | Small/Medium: £50 | Large: £64 | Giant: £85

Includes a pre-groom, two warm water baths, blow dry, full body styling, eyes and ears cleaned and nail clip.

Smooth-haired breeds - full groom
Smooth-haired breeds - full groom
Toy: £35 | Small/Medium: £40 | Large: £50 | Giant: £55

Includes pre-groom, two warm water baths, brush and blow dry, ears and eyes cleaned and nail clip. No body styling.

Bath, Brush & Blow Dry
Bath, Brush & Blow Dry
Toy: £25 | Small/Medium: £28 | Large: £35 | Giant: £40

Perfect for in-between grooms. Includes a warm water bath, brush out of the coat and a blow dry - ideal for after muddy walks or trips to the beach.

Puppy Groom (from 3-6 months old)
Puppy Groom (from 3-6 months old)
Toy: £25 | Small/Medium: £25 | Large: £30 | Giant: £30

A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.

Spa treatments

We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.

The VIP Treatment
The VIP Treatment
extra with groom

This luxury service, which can be added to your dog’s groom, includes: Application of teeth clean gel and fresh breath foam Paw and nose balm SPA™ blueberry facial to remove tear stains A choice of luxury or natural shampoo Hydrating butter treatment to condition the coat Spritz of fragrance, keeping them smelling fresher for longer Free Groom Room bandana

The deShedding Treatment
The deShedding Treatment
extra with groom

Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes: Pre-bath deShedding with FURminator® tool selected specifically for your pet Bath with FURminator® deShedding shampoo and conditioner Brush and blow dry Additional final deShedding for a perfect finish Not suitable for all dog coats. Please speak with one of the salon team for more information.

The Poodles & Oodles Treatment
The Poodles & Oodles Treatment
extra with groom

A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including: Choice of Stand Proud or 2 in 1 conditioning shampoo Comb-through spray to tease out tangles Application of teeth clean gel and fresh breath foam Spritz of fragrance Free bandana

Douxo S3 Skin Treatment
Douxo S3 Skin Treatment
extra with groom

DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes: DOUXO® S3 shampoo treatment selected to meet your dog’s needs Ears cleaned using DOUXO® Care Auricular lotion DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas Application of teeth clean gel and fresh breath foam​ Paw and nose balm​ Free bandana

Pick & Mix Treatments
Pick & Mix Treatments
Four treatments for £7 extra with groom

If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below. Luxury or Pet Remedy shampoo Pet Remedy pre-wash spray Deep coat re-moisturising conditioner Pet Remedy leave-in conditioner Application of teeth clean gel Application of fresh breath foam Paw tidy and balm Tear stain remover Ear clean Spritz of fragrance Coat management spray

Little Paws Puppy Treatment
Little Paws Puppy Treatment
extra with puppy groom

The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes: A mild puppy shampoo SPA™ blueberry facial to remove tear stains Hydrating butter treatment to condition the skin and the coat Paw and nose balm Application of puppy teeth clean gel Free VIP Puppy club bandana

Extra Services

The prices of these additional services are charged on top of the cost of your dog’s usual groom.

Handstripping
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra

Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.

Targeted de-matting
Targeted de-matting
extra with groom

This involves removing small mats in areas like under the legs or behind the ears.

General de-matting
General de-matting
extra with groom

If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.

Clip Off
Clip Off
extra with groom

We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.

Walk-in Services

Nail clipping

Nail Clipping
Nail Clipping
£10.00

A clip of all the nails as needed, including dew claws.

Reviews

3.3
58 reviews
5 stars
31
4 stars
2
3 stars
3
2 stars
0
1 star
22
  • DC
    D C
    Jul 14, 2026
    5.0
    My little bubba....Bauer....a cockerpoo that requires regular grooming....he's been with the groomers since a puppy and when they worked of Thamesmead...when they closed we followed them to Old Kent Road....Bauer loves the ladies....always comes away well groomed and spoiled.....thanks for all the hard work.......xx
  • SB
    Stacie Barret
    May 2, 2026
    5.0
    Took my Dalmatian Dream to the Groom Room at Pets at Home for her first ever groom and I honestly couldn’t be happier. The staff were absolutely amazing with her and made her feel so comfortable and relaxed. She does have sensitive skin and allergies, but they handled her so gently and were really mindful of that, which I really appreciated. She came out looking and smelling incredible, and you could tell she was happy and well looked after. She had a full wash and her nails trimmed, which she really needed, and they did such a great job. I was a bit nervous as it was her first time, but they handled her perfectly. Definitely a 10/10 service. I’ll be bringing my other dogs in over the next couple of weeks too. Highly recommend ♡ Thankyou
  • JJ
    Jodie
    Mar 30, 2026
    5.0
    We took our 9-month-old Chihuahua in for a wash and brush, and had a great experience. The groomer was professional, kind, and handled our nervous but gentle pup with real care. He’d been dealing with some mild skin irritation from his shedding puppy coat, but since the visit, the itching has completely stopped. We’re really pleased with the results and would recommend based on our experience!
  • EK
    Elvan Kurtay
    Mar 9, 2026
    1.0
    I don’t normally write reviews to complain but I am very unhappy with the service here. I took my dog here back in 2023 and had no issues but this time they have caused my dog skin irritations by what looks like clipper burns. These irritations are around her private areas, causing her to excessively lick herself and drag her bottom along the floor making the problem worse. She is so uncomfortable I thinks trip to the vet is needed! The cut was also very uneven, and I’m not even sure they cut around her muzzle as it looks unfinished. I would avoid at all costs.
  • NN
    Noga N
    May 9, 2021
    1.0
    UPDATE: I HAVE DISCOVERED A CUT ON MY DOG'S PRIVATE. I WAS NOT TOLD ABOUT THIS. DO NOT GO HERE. - I understand accidents can happen, but you must tell me if you injure my pet. 1. No masks were worn. This is literally a legal requirement. 2. I wasn't allowed to be nearby as my 5 month old puppy had his first groom 3. I was blamed for not preparing my dog for a groom, whereas I have given him baths, trimmed his nails and brushed his fur many times. 4. I was blamed for his anxious behaviour, whereas he is the calmest and a very relaxed dog which many nervous rescues are drawn to for his calm and happy nature. 5. He was in distress, apparently scratched and possibly bit the groomers. I apologised profusely, however this is extremely unlike his behaviour. 6. They accused me of booking on a busy day, however of all the disclaimers, this wasn't one. I would have happily booked another time although this was the earliest I could book when booking a month ago. 7. My dog is panicking and extremely skittish since then. He is definitely scarred from the experience and afraid of almost everything in the house. I don't know what they did, but he is very different now. 8. I would have rather paid for the appointment and left after five minutes, if it meant avoiding all this! I will say they did a decent job with the groom, however they also said they couldn't finish it... I will not be returning here, and most definitely not recommend it to anyone.

Frequently Asked Questions About The Groom Room Old Kent Road

How do I book a groom for my dog at your salon?

The easiest way is via our online booking system at thegroomroom.co.uk.

How much will it cost to groom my dog?

This depends on your dog's breed, coat type and condition, size, and temperament.

Brand Certified Facts from The Groom Room Old Kent Road

This information is certified by The Groom Room Old Kent Road and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 13, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others