Brand Certified
Pets at Home Balham
4.3(282 reviews)
Certified by Pets at Home Balham • Jun 21, 2026
Business Details
8 & 8b Balham Hill, London, LND
SW12 9EA, United Kingdom
Certified by Pets at Home Balham • Jun 21, 2026
+44 3458 501545
Certified by Pets at Home Balham • Jun 21, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/balham
Certified by Pets at Home Balham • Jun 21, 2026
About
Certified by Pets at Home Balham • Jun 21, 2026
Pet StorePets at Home Ltd
Pets at Home Balham is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Balham at your convenience. We’re proud to serve pet owners throughout London with friendly service and trusted brands.
Location
Certified by Pets at Home Balham • Jun 21, 2026
Hours
Certified by Pets at Home Balham • Jun 21, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
Reviews
4.3
282 reviews
5 stars
174
4 stars
58
3 stars
25
2 stars
8
1 star
17
- KMKayleigh Miller2 days ago2.0Customer service needs improvement
- UUUn UnJun 2, 20261.0I am extremely disappointed with cat food. My cat would not even sniff it. As soon as I opened the packages, I was hit by a foul smell that honestly reminded me of a dirty litter tray rather than pet food. I wanted to return it and get my £30 back, but the company refuses to accept opened products, even when the quality is clearly unacceptable. Shockingly, a company can sell something of such low standard and show so little concern when customers are dissatisfied and not happy. I would not recommend this shop.
- GPGavin PrinsJun 2, 20265.0Very helpful staff, right up to the lady on the till
- TMThank Q Velly MuchMay 28, 20265.0Always great service. Car park fits 3 cars. You can just about squeeze 4 in there but the customers are in and out so never needed to wait for a spot
- EWEmma WMay 20, 20265.0My sweet boy Teddy adored his groom. Will definitly be back. Thank you!
Frequently Asked Questions About Pets at Home Balham
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet supplies online and pick them up at Pets at Home Balham?
Yes, Pets at Home Balham offers a One Hour Click & Collect service where you can order online and collect your purchases in-store within an hour.
Are Pets at Home Balham stores pet-friendly?
Yes, you can bring your well-behaved dog into Pets at Home Balham stores as long as they are on a lead and under control at all times.
What should I do if I lose an item in Pets at Home Balham?
If you lose something at Pets at Home Balham, contact the store directly using their contact details found on the Pets at Home website to inquire about lost property procedures.
Are there events or workshops at Pets at Home Balham?
Yes, the store hosts events like My Pet Pals Workshops for children, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check the Pets at Home Events page or contact the Balham store for details.
Does Pets at Home Balham have parking facilities?
Yes, many Pets at Home stores, including Balham, offer parking facilities for customers.
Is Pets at Home Balham accessible for people with disabilities?
Yes, the store is designed to be fully accessible with features like wheelchair access, accessible parking, and lifts where available.
What are the opening hours of Pets at Home Balham?
Pets at Home Balham is open Monday to Friday from 9:00 to 20:00, Saturdays 9:00 to 19:00, and Sundays 10:30 to 16:30.
How can nearby places like F45 gym enhance my visit to Pets at Home Balham?
F45 gym nearby offers a great way to stay active while visiting the area. After your workout, you can conveniently stop by Pets at Home Balham to shop for pet needs or attend an event.
What pet services can I combine with a visit to Pets at Home Balham in the area?
Nearby is The Groom Room Balham, a pet groomer and store, where you can get your pet groomed and then visit Pets at Home Balham for supplies.
Are there convenient shopping options close to Pets at Home Balham?
Yes, M&S Simply Food and Marks & Spencer supermarkets are nearby, allowing you to combine your pet shopping with grocery shopping conveniently.
Brand Certified Facts from Pets at Home Balham
This information is certified by Pets at Home Balham and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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