Certified by The Groom Room Croydon • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Croydon) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Croydon, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Croydon trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Croydon • Jun 21, 2026
Certified by The Groom Room Croydon • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Croydon on Waddon Goods Yard in Croydon, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services London
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.6
60 reviews
5 stars
33
4 stars
6
3 stars
2
2 stars
4
1 star
15
MM
Mary Moore
Jun 7, 2026
1.0
I’m not to sure about these groomer's always talking about extra money when you have been given a price I don’t think I trust them with our dogs. I have read all reviews regarding customers dogs since my dog had a groom his been acting very weird.’it makes me feel are they ill treating him.if that’s the case I will give them the same back just don’t TRUST THE GROOM ROOM will look for somewhere Else. They are not trained in cutting dog’s Hair. Look out for the strange behaviour after your dog has
Visited this place
CR
Christine Reeve
Feb 7, 2026
1.0
Can’t even get someone to answer the phone left messages on answer phone sent messages on watts app still no response
BB
Big Gunz Beast
Jan 23, 2026
1.0
Called,many times to be hung up on, went down there today to meet a very dismissive woman.
She was dictating to another customer what she was going to do to their dog
Ive got ASD so I was finding the other dogs decibels very harsh on my ears was told I'd be booked in but the place is disgusting clumps of dog hairs and nail clippings everywhere it was kept as bad as the woman's attitude... avoid at all cost... pictures listed heading elsewhere.
MS
Mona Shirmanesh
Apr 29, 2021
1.0
I had a terrible experience with the groom room Croydon.
Their groomers are poorly trained. I took my "Yorkie X" for a full groom and explained in depth the result that I was expecting; similar to the ones I normally receive from other pets at home branches. I was gobsmacked upon collecting my dog to find the poor thing looking like a lunatic pet. The trim was horrifically gone wrong with each side of his face looking different and he was ridiculously over groomed. The staff then rushed me to sign the contract without giving me a minute to think and I returned after literally 2 minutes to only find the groom room shut. I spoke to their store manager and was promised my complaint will be taken seriously. The next morning I contacted their headquarter and their response was that ‘after thorough investigations they have made a final decision not to refund the fees’. When I asked for the specifics of their investigation they refused to provide details and advised me to instruct a legal representative to deal with the matter. They also told me that they do not wish to provide future grooming services for me should I wish to use their service again. For those reading my review, beware that Pets at home are scammers as they provide false information and when challenged they refer the matter to legal proceedings which quite clearly vast majority of people wouldn’t have the time and money for it. They are also clueless about customer satisfaction as this is my first experience when a retailer is barring a customer from using their service based on their biased conclusion.
I have attached the photo of before and after, also the photo that I showed them as the model.
DG
Diane Grady
Dec 11, 2020
5.0
Always professional, kind, caring and understanding to individual dogs and owners needs.
Frequently Asked Questions About The Groom Room Croydon
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
What services are offered at The Groom Room Croydon?
The Groom Room Croydon offers dog grooming, nail clipping, puppy grooming, and spa treatments tailored to your pet's needs.
How can I book a grooming appointment for my dog?
You can easily book a groom for your dog via the online booking system at thegroomroom.co.uk.
What are the opening hours of The Groom Room Croydon?
The Groom Room Croydon is open Monday to Wednesday and Friday to Saturday from 9:00 to 18:00, Thursday from 9:00 to 20:00, and closed on Sundays.
How much does grooming cost at The Groom Room Croydon?
The grooming cost depends on your dog's breed, coat type and condition, size, and temperament.
Can I stay with my dog during their grooming session?
For safety reasons, owners are not permitted to stay with their dog while they are being groomed.
What should I do if I am running late for my dog's drop off or pick up?
If you are running late, please inform us as soon as possible. Arriving more than 15 minutes late may result in losing your appointment. Also, an additional charge applies if you do not collect your dog at the agreed time.
What COVID-19 safety measures are in place at The Groom Room Croydon?
Your safety in store is a top priority. Visit the COVID information page to learn about the measures in place to keep you and your pets safe.
Where is The Groom Room Croydon located?
The Groom Room Croydon is located inside Pets at Home at Waddon Goods Yard, Purley Way, Croydon, Greater London, CR0 4NX.
Are there any nearby pet services I can visit along with The Groom Room Croydon?
Yes, nearby you can find Pets at Home Croydon and Vets For Pets Croydon, which offer pet supplies and veterinary care, making it convenient to care for your pet in one trip.
What transportation options are available near The Groom Room Croydon?
Waddon railway station is close by, providing convenient train access to The Groom Room Croydon.
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