Pet GroomerPet Hair SalonPet StorePet Supply StorePets at Home Ltd
Pets Grooming (previously known as The Groom Room Balham) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Balham, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Balham trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Explore offerings from The Groom Room Balham on 8 & 8B Balham Hill in Balham, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services London
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.9
24 reviews
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CD
Caxie Dagupen
Feb 4, 2023
1.0
The cost of grooming my two puppies was £115. £30 deposit, (£70 for the rest of the treatment) which was booked 4-6 weeks prior appointment. I was called one week before the appointment to change the time so I had to re-arrange pick up last minute. I was then charged £10 as I needed to pay for a special conditioner. I was then charged £5 for being late to pick up the puppies. She called me and told me that she has banned me from booking there even though it was the first time that I booked and got treatment through them. Really bad customer service.
AL
Ana Lin
Jan 6, 2023
4.0
Great but unfortunately I had to wait 15minutes to be taken in for a pre-booked appt
YS
YSP SINGH
Dec 26, 2022
1.0
Unprofessional cut!!!
Very appalled with the horrible cut they gave my dog.I paid full price £45
When mentioned the cut was rough and
uneven and chunks of hair not evenly cut
I was confronted by the female staff saying she wanted to show me the clippers she used then she said my dog was not still, and then they said they would put it right but I would have to repay the full amount again ,the manager was involved with making this decision
You could clearly see the mistakes they made on my dog and they tried to blame the clippers and the dog,
When my dog is a calm and placid dog never had complaints.
They wanted to put it right if I repaid
Appalled with Pets at home manager to suggest I repay again!!
These are staff who don’t have experience in dog grooming
And the female manager should understand what the meaning of FAIR means.
Clearly not professional in her managers role
MB
Manisha Bajaj
May 17, 2022
5.0
Dear Groom Room,
I would like to commend your lovely staff - in particular the fab team (Monday 16th May at 1600) who groomed my golden retriever.
It was my first time using your service and the friendly smile and warm energy was a delight to see in post covid times. The team made me feel so comfortable about leaving my puppy and answered all my questions.
I hope this gets passed onto their managers and they are recognised and thanked on my behalf - they did a perfect job and I will most definitely be back!
Frequently Asked Questions About The Groom Room Balham
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
What types of dog grooming services does The Groom Room Balham offer?
The Groom Room Balham offers a wide range of dog grooming services including full grooming, nail trims, bathing, puppy grooming, and spa treatments tailored to your pet's needs.
How can I book a grooming appointment for my dog?
You can easily book a grooming appointment using the online booking system at thegroomroom.co.uk.
What are the opening hours of The Groom Room Balham?
The Groom Room Balham is open Monday to Saturday from 9:00 AM to 6:00 PM, with extended hours until 8:00 PM on Thursdays. It is closed on Sundays.
Are owners allowed to stay with their dogs during grooming at The Groom Room Balham?
For the safety of dogs and customers, owners are not permitted to stay with their pets during grooming.
What payment options are accepted at The Groom Room Balham?
The Groom Room Balham accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What measures are in place at The Groom Room Balham regarding COVID-19?
Your safety is a top priority. The Groom Room Balham follows COVID-19 safety measures to keep you and your pets safe. You can read more at their COVID-19 information page.
What should I do if I'm running late for my dog's grooming appointment?
If you are running late, notify The Groom Room Balham as soon as possible. Arriving more than 15 minutes late may mean your appointment is no longer guaranteed. Late pick-up charges may apply.
Where is The Groom Room Balham located?
The Groom Room Balham is located at 8 & 8B Balham Hill, inside Pets at Home, Balham, Greater London, SW12 9EA.
What popular nearby places can I visit before or after my dog's grooming appointment?
Nearby places include Pets at Home Balham for pet supplies, M&S Simply Food for groceries, and Bella Bar & Restaurant if you want to enjoy a meal.
How can nearby stores like Pets at Home Balham enhance my visit to The Groom Room Balham?
Since The Groom Room Balham is inside Pets at Home Balham, you can conveniently shop for pet supplies or accessories before or after your dog's grooming session.
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