At Welland Valley Vets (formerly Clear Ridge Vets), we’re more than just animal lovers—we’re a team of experienced veterinary professionals who treat your pets like family. As a small, independent, community-focused practice, we pride ourselves on building relationships rooted in honesty, kindness, and trust.
We believe great veterinary care goes beyond medicine. It’s about listening carefully, speaking openly, and always doing what’s right, because integrity and transparency matter just as much as clinical expertise. Whether it’s a routine checkup, a health concern, or simply reassurance, we take the time to talk openly, explain clearly, and make decisions alongside you, because you know your pet best.
Just straightforward care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.