Pets at Home Boston is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Boston at your convenience. We’re proud to serve pet owners throughout Boston with friendly service and trusted brands.
Explore offerings from Pets at Home Boston on 1 Queen Street in Boston, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Nice and clean. Well stocked with everything we need. Cat food/accessories and bird feeders/seeds.
IB
Ian Benford
May 14, 2026
5.0
We visited this morning, our first visit to this store. Very friendly, knowledgeable and helpful staff. Many thanks.
KG
Kim Glenn
Apr 19, 2026
5.0
Served by an absolutely lovely guy. Went in to purchase two Syrian hamsters and he was so helpful and accommodating, wish I knew his name to give him the credit he deserves. Managed to get everything we needed . Two very happy healthy Syrians now settled in their accommodations .
RP
Rebecca Pryor
Mar 9, 2026
5.0
Giving a 5 star review based on Customer service alone. Specifically, the young lady called Jess who is really knowledgeable about fish, really good with kids, patient, friendly and whatever she’s being paid, I’m sure it’s not enough. Have been helped by her twice and just wanted to do a shout out. Brilliant!
Frequently Asked Questions About Pets at Home Boston
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order products online and pick them up at Pets at Home Boston?
Yes, you can order online and collect your purchases in-store at Pets at Home Boston using their Click & Collect service, which allows you to pick up your order within an hour in many cases.
Are pets allowed inside the Pets at Home Boston store?
Yes, well-behaved dogs are welcome inside Pets at Home Boston, provided they are kept on a lead and under control at all times.
What should I do if I lose an item inside the store?
If you've lost an item in Pets at Home Boston, contact the store directly using the contact details available on their website to inquire about their lost property procedures.
Does Pets at Home Boston host any pet-related events?
Yes, Pets at Home Boston offers events like My Pet Pals Workshops for children, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check their website or contact the store for upcoming events and booking details.
Is there parking available at Pets at Home Boston?
Many Pets at Home stores, including the Boston location, offer parking facilities for customers.
Is Pets at Home Boston accessible for customers with disabilities?
Yes, Pets at Home Boston strives to be fully accessible with wheelchair access, accessible parking spaces, and other inclusive features where available.
What are the opening hours of Pets at Home Boston?
Pets at Home Boston is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Which nearby places can I visit around Pets at Home Boston?
Near Pets at Home Boston, you can visit places like Bensons for Beds, McDonald's, and Brian's Fish and Chips and Pizza. These spots offer additional shopping and dining options before or after your pet store visit.
Are there other pet-related services near Pets at Home Boston?
Yes, besides Pets at Home Boston, there are other nearby pet stores and pet services such as the Pet Store nearby and Boston Pets at Home, providing a range of options for pet care.
How can nearby dining options enhance my visit to Pets at Home Boston?
Nearby restaurants like Lime Restaurant and McDonald's offer convenient dining choices so you can enjoy a meal before or after shopping at Pets at Home Boston, enhancing your overall visit experience.
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