Brand Certified
Dovecote Veterinary Referrals
4.8(416 reviews)
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
Business Details
Dovecote Veterinary Hospital, Derby, LEC
DE74 2LJ, United Kingdom
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
+44 1332 810395
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
http://www.dovecotereferrals.co.uk
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
About
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
VeterinarianCVS Group Plc
Dovecote Veterinary Referrals have a large team of dedicated staff, and extensive facilities in order to offer caring and comprehensive services to both referring vets and pet owners alike. Dovecote Referrals Neurology department offer 24/7 on call service.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
Dovecote Veterinary Referrals
Dovecote Veterinary Hospital, Derby, LEC
DE74 2LJ, United Kingdom
Hours
Certified by Dovecote Veterinary Referrals • Jun 14, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
416 reviews
5 stars
370
4 stars
25
3 stars4
2 stars1
1 star
16
- DHDani Hickman1 day ago5.0I was referred to another vet hospital for a CT scan for my dog Ian after my primary vet discovered something on his gallbladder on an ultrasound. I was told a CT scan would give clarity on whether it was gallstones or a tumour. When the other practice gave me conflicting information on different phone calls and unclear pricing I started looking elsewhere. I found Dovecote and from the first call they gave me huge confidence. My initial appointment was with Clara who went through Ian’s history in great detail, explaining his previous blood results line by line and why she believed his symptoms were more likely to be a spinal issue than gallbladder related. It was as if Ian was the only patient in the practice that day. Zero time pressure, lots of detail and time spent on making sure I was fully informed. Vera came to do an assessment from a neurologist perspective and concurred his issues were likely spinal. An MRI revealed they were correct in their initial assessment - he has 3 discs putting pressure on his spinal column. Without their expertise we could have potentially just assessed his gallbladder and completely missed the spinal issue. He is now on a conservative pain management regime with a review planned in a couple of weeks. I can’t recommend Dovecote enough; not only for their expertise but also for how they dealt with Ian with such compassion and care. A lovely touch was him being referred to a “Sir” by one of the vet nurses as she was weighing him. She wasn’t aware I was still in the waiting room but spoke him so kindly and gently, never rushing him - it is clear they treat every animal in their care with respect and kindness. Thank you to the whole team x
- SBshaun “BUSTER” bloodworth4 days ago5.0very friendly super helpful was late at night and had no where to go for help these guys understood our situation and took care of us immediately no problem at all very very happy with the caring kind staff amazing people that really care and love animals
- SMSusanna Di martinoJun 9, 20265.0Was looking at this place for a potential referral. Good reviews. Knowledgeable Not too far to get your beloved seen too
- ACAlan CheneryJun 3, 20261.0Where to start .. my dog had bladder stones the first thing they gave him was a bowl of water waited well over an hour when only 2 outpatients were waiting and such was the lack of presence I witnessed a dog owner delivering her own puppy in the waiting area Shouting whistling and grabbing attention yielded nothing How is anyone giving them more than one star ever - emergency vet apparently - good luck with that they are clearly happy to live without urgency in an emergency Shocking behaviour
- CHcj hutchinsonJun 3, 20265.0Friendly, professional and effective. The vet took all the time needed to reassure us and to treat our cat. They have my absolute confidence and I would not hesitate to recommend the veterinary practice to anyone. Absolutely top notch!
Frequently Asked Questions About Dovecote Veterinary Referrals
What types of conditions do you treat?
Our hospital provides advanced care for a wide range of medical and surgical conditions in animals including dermatology, internal medicine, neurology, oncology, orthopaedics, chronic pain management, soft tissue surgery and ophthalmology. Please see our services page for a full list of specialities.
How do I arrange an appointment?
We are a referral-only hospital and require a referral from your local primary care vet before organising an appointment with one of our referral clinicians. This allows us to work in collaboration with your local primary care vet to provide the best possible care for your pet.
Your vet will need to complete an online referral form via our website to start the referral process. Our reception staff will then contact you using the information provided and an appointment can be arranged at a mutually convenient time. Please be aware we do not offer routine evening and weekend appointments, but we do provide 24 hour emergency neurology care and the hospital is staffed with vets and nurses 24 hours a day. You can find out more about what will happen during the consultation via the ‘Your Pet’s Journey’ page.
What should I expect during my pet's first visit?
During your pet’s first visit, our referral clinician will review your pet’s medical history and perform a thorough physical examination. Depending on the reason for the referral, additional diagnostic tests or imaging studies may be recommended. Our referral clinician will discuss the recommended treatment plan with you and answer any questions you may have before we proceed so that you can have the final decision on what you think is best for your pet. You can find more information on what will happen during the consultation via the ‘Your Pet’s Journey’ page.
How long will I be at the hospital?
We put aside 30-60 minutes for new appointments, depending on the discipline, to ensure we have a complete understanding of your pet’s problem and have time to meet and examine your pet fully before explaining the plan and costs in detail.
How long will my pet be in the hospital?
This is entirely dependent on the problem, for example, investigations are generally in only for the day, whereas a surgical patient often has to stay in for a minimum of one night. Our reception staff will be able to give you approximate time scales and help you plan your trip.
How much is treatment going to cost?
Treatment costs vary widely between different conditions and therefore providing an accurate estimate prior to seeing a patient can be difficult. For up-to-date consultation fees, please contact reception. During your consultation, the referral clinician will be able to give you an accurate estimate of treatment costs. The ultimate decision remains yours and alternative options will be discussed with you during the consultation. Find out more about payments and insurance via our dedicated page.
When do I pay for treatment?
We ask for payment at the time of treatment, with 50% of the estimated costs payable prior to any procedures being carried out and the balance settle at the time of collection. For direct claims, arrangements must be made prior to your appointment. Under certain circumstance, some direct claims may be refused.
What insurance documents do I need to bring with me?
Please bring along any relevant insurance documentation, including a current policy schedule and a signed claims form. If you are struggling to complete the claims form, our reception staff can help you.
Does Dovecote Veterinary Referrals do direct claims?
We will perform direct claims with most insurance companies as long as the policy is confirmed as being active and you have completed all the required paperwork. The insurance companies often need a complete clinical history relating to your pet when assessing your claim so may also need your local primary care vet to provide this. Our reception staff will help you as much as possible with this process.
What types of medical conditions does Dovecote Veterinary Referrals treat?
We provide advanced care for a wide range of medical and surgical conditions in animals, including dermatology, internal medicine, neurology, oncology, orthopaedics, chronic pain management, soft tissue surgery, and ophthalmology.
How can I arrange an appointment at Dovecote Veterinary Referrals?
As a referral-only hospital, you need a referral from your local primary care vet. Your vet submits an online referral form via our website, after which our staff will contact you to arrange an appointment.
What should I expect during my pet's first visit?
During the first visit, the referral clinician reviews your pet's medical history, performs a physical exam, and may recommend additional tests. They will discuss the treatment plan with you and answer any questions before proceeding.
What are the hospital's opening hours?
We are open Monday to Friday from 08:00 to 19:00 and closed on Saturdays and Sundays.
Does Dovecote Veterinary Referrals offer emergency care?
Yes, our Neurology department provides 24/7 on-call emergency service to ensure continuous care for your pet.
What payment methods are accepted at Dovecote Veterinary Referrals?
We accept a variety of payment options including Android Pay, Apple Pay, BACS, Cash, Contactless Payment, Financing, Maestro, Mastercard, and Visa.
Is Dovecote Veterinary Referrals accessible for people with disabilities?
Yes, the hospital has wheelchair accessible entrances, seating, and restrooms, and is committed to being an inclusive and safe space.
How do I handle insurance claims with Dovecote Veterinary Referrals?
We perform direct insurance claims with most companies if the policy is active and paperwork is complete. Bring relevant documentation like policy schedules and signed claim forms, and our staff can assist with the process.
What nearby public transport options can help me get to Dovecote Veterinary Referrals?
Castle Donnington Bus Station and Castle Donnington Bus Station (also a train station) are nearby, offering convenient transit options for your visit to our hospital.
Are there places to eat near Dovecote Veterinary Referrals?
Yes, you can visit Tylers Takeout, a nearby restaurant offering sandwiches and breakfast/brunch options, ideal for a meal before or after your visit.
Where can I find convenience stores near Dovecote Veterinary Referrals?
Spar is a nearby convenience and liquor store where you can purchase essentials or refreshments when visiting the area.
Brand Certified Facts from Dovecote Veterinary Referrals
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