Brand Certified
Dovecote Veterinary Referrals
4.8(432 reviews)
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
Business Details
Dovecote Veterinary Hospital, Derby, LEC
DE74 2LJ, United Kingdom
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
+44 1332 810395
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
http://www.dovecotereferrals.co.uk
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
About
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
VeterinarianCVS Group Plc
Dovecote Veterinary Referrals have a large team of dedicated staff, and extensive facilities in order to offer caring and comprehensive services to both referring vets and pet owners alike. Dovecote Referrals Neurology department offer 24/7 on call service.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
Dovecote Veterinary Referrals
Dovecote Veterinary Hospital, Derby, LEC
DE74 2LJ, United Kingdom
Hours
Certified by Dovecote Veterinary Referrals • Oct 18, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
432 reviews
5 stars
386
4 stars
25
3 stars4
2 stars1
1 star
16
- JHJames HancoxOct 12, 20265.0All the staff from reception, consultants and surgeons are amazing! Adrian Dumitru is fantastic, very informative & diligent. Thank you all again!
- HBHelen BradleyOct 9, 20265.0We discovered Dovecote due to requiring an out of hours emergency vet. Having owned dogs for 35 years and experienced many different surgeries over that time, I can absolutely recommend Dovecote. Every single person we have had contact with has been kind, caring and compassionate. Max had to be admitted and spent a few days at Dovecote very poorly. Overnight, they allowed my daughter to lay with him for three hours as she didn’t want him to be there alone they gave her a giant dog bed and put her in a side room with him. Sat at home worrying about a dog is never easy and each time I called a vet took the time to speak to me and in the evening, I was sent a lovely photograph and update of Max by WhatsApp which was a lovely touch. He’s having ongoing treatment with Dovecote and now I would not go anywhere else; thank you too everyone, you have all been so kind and caring, and that really makes a difference.
- ENEmily NewburyOct 2, 20265.0The staff were all kind and helpful and our dog was treated promptly and with excellent attention to detail. I would highly recommend their services.
- LWLisa WilliamsSep 27, 20265.0One of our cats was bought here as an emergency out of hours. Whilst our outcome is sad the way she was looked after in our absence was second to none. The staff had her welfare as their priority and looked after her until we were able to get to her. Their compassion for our situation, being hours away, but getting there as quickly as we could, then having a heartbreaking decision to make, was outstanding. If we lived closer I would consider them as our primary care option, I would absolutely recommend them for emergency care and primary if you live locally.
- MLMichael LoudonSep 15, 20265.0Exceptional care given to my dog who had a TPLO done.special thanks to surgeon James Pratt who was fantastic.sooo informative and put my mind at total ease from start to finish.his work was nothing short of elite level.big thankyou to everyone involved😊
Frequently Asked Questions About Dovecote Veterinary Referrals
What types of conditions do you treat?
Our hospital provides advanced care for a wide range of medical and surgical conditions in animals including dermatology, internal medicine, neurology, oncology, orthopaedics, chronic pain management, soft tissue surgery and ophthalmology. Please see our services page for a full list of specialities.
How do I arrange an appointment?
We are a referral-only hospital and require a referral from your local primary care vet before organising an appointment with one of our referral clinicians. This allows us to work in collaboration with your local primary care vet to provide the best possible care for your pet.
Your vet will need to complete an online referral form via our website to start the referral process. Our reception staff will then contact you using the information provided and an appointment can be arranged at a mutually convenient time. Please be aware we do not offer routine evening and weekend appointments, but we do provide 24 hour emergency neurology care and the hospital is staffed with vets and nurses 24 hours a day. You can find out more about what will happen during the consultation via the ‘Your Pet’s Journey’ page.
What should I expect during my pet's first visit?
During your pet’s first visit, our referral clinician will review your pet’s medical history and perform a thorough physical examination. Depending on the reason for the referral, additional diagnostic tests or imaging studies may be recommended. Our referral clinician will discuss the recommended treatment plan with you and answer any questions you may have before we proceed so that you can have the final decision on what you think is best for your pet. You can find more information on what will happen during the consultation via the ‘Your Pet’s Journey’ page.
How long will I be at the hospital?
We put aside 30-60 minutes for new appointments, depending on the discipline, to ensure we have a complete understanding of your pet’s problem and have time to meet and examine your pet fully before explaining the plan and costs in detail.
How long will my pet be in the hospital?
This is entirely dependent on the problem, for example, investigations are generally in only for the day, whereas a surgical patient often has to stay in for a minimum of one night. Our reception staff will be able to give you approximate time scales and help you plan your trip.
How much is treatment going to cost?
Treatment costs vary widely between different conditions and therefore providing an accurate estimate prior to seeing a patient can be difficult. For up-to-date consultation fees, please contact reception. During your consultation, the referral clinician will be able to give you an accurate estimate of treatment costs. The ultimate decision remains yours and alternative options will be discussed with you during the consultation. Find out more about payments and insurance via our dedicated page.
When do I pay for treatment?
We ask for payment at the time of treatment, with 50% of the estimated costs payable prior to any procedures being carried out and the balance settle at the time of collection. For direct claims, arrangements must be made prior to your appointment. Under certain circumstance, some direct claims may be refused.
What insurance documents do I need to bring with me?
Please bring along any relevant insurance documentation, including a current policy schedule and a signed claims form. If you are struggling to complete the claims form, our reception staff can help you.
Does Dovecote Veterinary Referrals do direct claims?
We will perform direct claims with most insurance companies as long as the policy is confirmed as being active and you have completed all the required paperwork. The insurance companies often need a complete clinical history relating to your pet when assessing your claim so may also need your local primary care vet to provide this. Our reception staff will help you as much as possible with this process.
What types of medical conditions does Dovecote Veterinary Referrals treat?
We provide advanced care for a wide range of medical and surgical conditions in animals, including dermatology, internal medicine, neurology, oncology, orthopaedics, chronic pain management, soft tissue surgery, and ophthalmology.
How can I arrange an appointment at Dovecote Veterinary Referrals?
As a referral-only hospital, you need a referral from your local primary care vet. Your vet submits an online referral form via our website, after which our staff will contact you to arrange an appointment.
What should I expect during my pet's first visit?
During the first visit, the referral clinician reviews your pet's medical history, performs a physical exam, and may recommend additional tests. They will discuss the treatment plan with you and answer any questions before proceeding.
What are the hospital's opening hours?
We are open Monday to Friday from 08:00 to 19:00 and closed on Saturdays and Sundays.
Does Dovecote Veterinary Referrals offer emergency care?
Yes, our Neurology department provides 24/7 on-call emergency service to ensure continuous care for your pet.
What payment methods are accepted at Dovecote Veterinary Referrals?
We accept a variety of payment options including Android Pay, Apple Pay, BACS, Cash, Contactless Payment, Financing, Maestro, Mastercard, and Visa.
Is Dovecote Veterinary Referrals accessible for people with disabilities?
Yes, the hospital has wheelchair accessible entrances, seating, and restrooms, and is committed to being an inclusive and safe space.
How do I handle insurance claims with Dovecote Veterinary Referrals?
We perform direct insurance claims with most companies if the policy is active and paperwork is complete. Bring relevant documentation like policy schedules and signed claim forms, and our staff can assist with the process.
What nearby public transport options can help me get to Dovecote Veterinary Referrals?
Castle Donnington Bus Station and Castle Donnington Bus Station (also a train station) are nearby, offering convenient transit options for your visit to our hospital.
Are there places to eat near Dovecote Veterinary Referrals?
Yes, you can visit Tylers Takeout, a nearby restaurant offering sandwiches and breakfast/brunch options, ideal for a meal before or after your visit.
Where can I find convenience stores near Dovecote Veterinary Referrals?
Spar is a nearby convenience and liquor store where you can purchase essentials or refreshments when visiting the area.
Brand Certified Facts from Dovecote Veterinary Referrals
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