Brand Certified
Pets at Home Burnley
4.4(718 reviews)
Certified by Pets at Home Burnley • May 24, 2026
Business Details
2, Anchor Retail Park, Burnley, Lancashire
BB11 1BS, United Kingdom
Certified by Pets at Home Burnley • May 24, 2026
+44 1282 425403
Certified by Pets at Home Burnley • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/burnley
Certified by Pets at Home Burnley • May 24, 2026
About
Certified by Pets at Home Burnley • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Burnley is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Burnley at your convenience. We’re proud to serve pet owners throughout Burnley with friendly service and trusted brands.
Location
Certified by Pets at Home Burnley • May 24, 2026
Pets at Home Burnley
2, Anchor Retail Park, Burnley, Lancashire
BB11 1BS, United Kingdom
Hours
Certified by Pets at Home Burnley • May 24, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 7:00 PM
Reviews
4.4
718 reviews
5 stars
455
4 stars
162
3 stars
62
2 stars
14
1 star
25
- BEBob Everisstoday1.0We have 4 small to medium dogs and started using the grooming services. Had to take 1 dog back the next day as the nails had not been trimmed, the same dog had not had his ears cleaned. The next dog started walking strange after 5 weeks after grooming. And we looked to see why only to find that her nails had not been trimmed either and had now ingrown into her paws. I approached the groomers to explain and was later told there was nothing they were prepared to do. If I could give a zero rating I would.
- MMMandytoday5.0Always helpful and friendly
- LDlee dillonApr 29, 20263.0Not somewhere i would normally shop. Animal care staff not as knowledgeable as they could be
- LJLaura JacksonJan 26, 20265.0Very helpful staff
- NGNikita GreenwoodJan 20, 20261.0Been waiting almost a week for a delivery from pets at home. The items not even been dispatched. Tried to contact the store both on the phone and online absolutely shocking customer service only spoke with a boy and no staff to be seen.
Frequently Asked Questions About Pets at Home Burnley
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchase at Pets at Home Burnley?
Yes, Pets at Home Burnley offers a One Hour Click & Collect service where you can order online and pick up your items in-store within an hour.
Are pets allowed inside Pets at Home Burnley?
Yes, well-behaved dogs are welcome inside Pets at Home Burnley provided they are kept on a lead and under control at all times.
What are the opening hours for Pets at Home Burnley?
Pets at Home Burnley is open Monday to Friday from 9:00 to 19:00, Saturday from 9:00 to 18:00, and Sunday from 10:00 to 16:00.
Does Pets at Home Burnley provide parking for customers?
Yes, many Pets at Home stores, including Burnley, offer parking facilities for customers.
Are Pets at Home Burnley stores accessible for people with disabilities?
Yes, Pets at Home Burnley is fully accessible to customers with disabilities, including features like wheelchair access and accessible parking spaces.
What kinds of pet products are available at Pets at Home Burnley?
Pets at Home Burnley offers pet food, treats, toys, beds, clothing, grooming products, healthcare items, and accessories for dogs, cats, small animals, fish, and reptiles.
What services does Pets at Home Burnley provide for pet owners?
Services at Pets at Home Burnley include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and a carry to car service.
Are there any pet groomers near Pets at Home Burnley?
Yes, The Groom Room Burnley is a nearby pet groomer and pet store, which can be convenient to visit alongside Pets at Home for grooming services.
What dining options are available near Pets at Home Burnley for a meal before or after shopping?
Nearby dining options include Dixy Chicken and Pizza, Tim Hortons coffee shop, Urban Burritos Burnley, The Spice Lounge, and Taco Bell, offering a variety of fast food, coffee, and casual dining experiences.
Are there other retail stores near Pets at Home Burnley where I can shop?
Yes, several nearby retail stores include Halfords for automotive and bicycle accessories, Dreams Burnley for furniture, R&L Discounts for discount and children's clothing, and Iceland Supermarket for groceries.
Brand Certified Facts from Pets at Home Burnley
This information is certified by Pets at Home Burnley and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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- Official website