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Pets at Home Burnley

4.4
(718 reviews)

Business Details

2, Anchor Retail Park, Burnley, Lancashire
BB11 1BS, United Kingdom
+44 1282 425403
https://www.petsathome.com/find-us/locations/pet-care-centre/burnley

About

Pet StorePets at Home Ltd
Pets at Home Burnley is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Burnley at your convenience. We’re proud to serve pet owners throughout Burnley with friendly service and trusted brands.

Location

Pets at Home Burnley
2, Anchor Retail Park, Burnley, Lancashire
BB11 1BS, United Kingdom

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 7:00 PM

Reviews

4.4
718 reviews
5 stars
455
4 stars
162
3 stars
62
2 stars
14
1 star
25
  • BE
    Bob Everiss
    today
    1.0
    We have 4 small to medium dogs and started using the grooming services. Had to take 1 dog back the next day as the nails had not been trimmed, the same dog had not had his ears cleaned. The next dog started walking strange after 5 weeks after grooming. And we looked to see why only to find that her nails had not been trimmed either and had now ingrown into her paws. I approached the groomers to explain and was later told there was nothing they were prepared to do. If I could give a zero rating I would.
  • MM
    Mandy
    today
    5.0
    Always helpful and friendly
  • LD
    lee dillon
    Apr 29, 2026
    3.0
    Not somewhere i would normally shop. Animal care staff not as knowledgeable as they could be
  • LJ
    Laura Jackson
    Jan 26, 2026
    5.0
    Very helpful staff
  • NG
    Nikita Greenwood
    Jan 20, 2026
    1.0
    Been waiting almost a week for a delivery from pets at home. The items not even been dispatched. Tried to contact the store both on the phone and online absolutely shocking customer service only spoke with a boy and no staff to be seen.

Frequently Asked Questions About Pets at Home Burnley

Can I order online and collect in-store?

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online. To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Are pets allowed in Pets at Home stores?

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you. Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Brand Certified Facts from Pets at Home Burnley

This information is certified by Pets at Home Burnley and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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