Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my pet supplies in-store at Pets at Home Wishaw?

Accepted Answer

Yes, Pets at Home Wishaw offers a Click & Collect service, allowing you to order online and pick up your items conveniently from the store, often within one hour of placing your order.

Question 8

Are pets allowed inside Pets at Home Wishaw stores?

Accepted Answer

Yes, well-behaved dogs on a lead are welcome in Pets at Home Wishaw stores so you can shop while your dog accompanies you.

Question 9

How can I find lost property at Pets at Home Wishaw?

Accepted Answer

If you've lost an item, contact Pets at Home Wishaw directly as lost items are held only for a limited time before being disposed of or donated.

Question 10

Does Pets at Home Wishaw host any events or workshops?

Accepted Answer

Yes, the store offers events such as My Pet Pals Workshops, Puppy Playtime Classes and Cub Scout Animal Carer Workshops. Check the Events page online or contact the store for details and bookings.

Question 11

What are the opening hours for Pets at Home Wishaw?

Accepted Answer

Pets at Home Wishaw is open Monday to Friday from 09:00 to 20:00, Saturday 09:00 to 19:00, and Sunday 10:00 to 18:00.

Question 12

Is parking available when visiting Pets at Home Wishaw?

Accepted Answer

Yes, many Pets at Home stores, including the Wishaw location, offer parking facilities for customers.

Question 13

Is Pets at Home Wishaw accessible for customers with disabilities?

Accepted Answer

Yes, the store strives to be fully accessible with features like wheelchair access and accessible parking spaces to ensure an inclusive shopping experience.

Question 14

What nearby dining options are available around Pets at Home Wishaw?

Accepted Answer

Near Pets at Home Wishaw, you can enjoy breakfast or brunch at Tom, Dick & Harry's café or relax at Munchies craigneuk coffee shop, perfect spots before or after your pet shopping visit.

Question 15

Are there other retail options close to Pets at Home Wishaw?

Accepted Answer

Yes, Pets at Home Wishaw is located in Caledonian Retail Park near stores like Go 4 Floors (flooring and home improvement), Wishaw Argos department store, and B&M discount store for a variety of shopping needs.

Question 16

Can I find automotive services near Pets at Home Wishaw?

Accepted Answer

Yes, Osprey Charging Station for electric vehicles and Wishaw Tyres auto and tire services are nearby, convenient if you’re running errands including a trip to Pets at Home Wishaw.

Pets at Home Wishaw

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