Certified by The Groom Room Rawtenstall • Jun 14, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Rawtenstall) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Rawtenstall, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Rawtenstall trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Rawtenstall • Jun 14, 2026
Certified by The Groom Room Rawtenstall • Jun 14, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Rawtenstall on New Hall Hey Retail Pk in Rawtenstall, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.2
30 reviews
5 stars
13
4 stars
1
3 stars
4
2 stars
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1 star
9
JR
Jessica Rothwell
Jun 11, 2026
1.0
If there was an option to choose 0 stars I would! If you have a dog with 2 coats don’t bring them here! Actually don’t bring any dog here. I brought a Samoyed here and anyone in dog grooming knows you don’t shave a Samoyed so the last time I was there I picked her up to find her entire stomach shaven! They didn’t even ring me to tell me this was the plan otherwise I would have told them not to go and gone to pick her up straight away! Luckily I’ve moved now anyway and have an amazing groomers but even they asked ‘has she ever been shaved’ and obviously I was like ‘yes!’ And they said you can tell because they have really messed her coat up.. bare in mind it has been over a year since I’ve been to the groom room because I found another groomer near me at the time instead before I moved due to the absolute botch job they did! If she was matted they could have still shown communication skills and rang me! £2,000 I paid for my dog and now her coat is mess d up probably for life! Thanks for messing up my dogs coat probably for the rest of her life! 👍
LL
Lauren-jai Lee
Mar 20, 2026
1.0
Please never take your dog for a groom here! Took my small cockapoo yesterday £65 for a groom they cut he’s nail too short he was bleeding! When I noticed I called up and told them I was told it definitely wasn’t from them when I could clearly see they cut it too short. Such rude staff she put the phone down on me. They didn’t bath him he still stinks. And he’s eyes still full of gunk! 1.5 hours they had him and charged £65 to cut him to the bone no bath and hurt him! Fuming
JC
jay cawston
Jan 21, 2026
5.0
Taken Lizzie (female WCS), here twice now and couldn’t be happier. The groomers are friendly and clearly lovel the dogs they are grooming. Will be honest the first cut was to short (totally my fault) the second cut was absolutely perfect after talking to the groomer she suggested going up a few grades. Lizzie looks and smells fantastic (won’t last). With Lizzie been scared of the groomer (due to a bad experience else where) I told them about this on the first visit and again on the 2nd, which they took on board both times and helped her stay calm. In all yes it’s a little expensive but when you have a nervous dog and the groomers understand her needs, I’m willing to pay more to make sure Lizzie isn’t overly stressed, especially when the cut is excellent. 5* thanks 👍🏻
NN
Natalie NAT NAT
Jan 3, 2024
1.0
RUDE don't answer the phone ever. I booked in person for a nail clipping which should be a walk in any time thing really came with my dog who I walked from bus she's nervous of cars only to be told there's no appointment wrote in and she can't do it as she was pregnant couldnt pick ringing phone up either while she went on about being pregnant and they are busy with a husky they meaning 1 girl doing everything I said I can lift her for you or can we not go tothe coffee shop and come back after husky just she's nervous said no they can't come back another day I said can I book it in just show up I said I'd rather turn up without being turned away again she continues to chat to other workers laughing as I was leaving not answering phone or helping the girl in the back I complained via groom room HQ and apparently its acceptable and the pregnant lady said they told me to come back after the husky I wasn't offered I'm used to Bury groom room where they are lovely but moved this shocked me Rochdale one wasn't any better the pregnant lady does shifts there too. Groom room should make sure there are at least 2 staff on that can do the job if pregnant at least lift up and answer the phone surely a phone is not to heavy. Swap them with someone on pets at home staff so they have a non lifting job??
Frequently Asked Questions About The Groom Room Rawtenstall
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room Rawtenstall?
You can conveniently book your dog's grooming appointment online at thegroomroom.co.uk using their booking system.
What factors influence the cost of grooming my dog at The Groom Room Rawtenstall?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services does The Groom Room Rawtenstall offer?
They provide a wide range of services including full grooming, nail clipping, puppy grooming, and spa treatments tailored to all dog breeds.
Are pet owners allowed to stay with their dogs during the grooming session?
For safety reasons, owners are not permitted to stay with their pets during grooming at The Groom Room Rawtenstall.
What should I do if I am running late for my dog's grooming appointment or pickup?
Inform The Groom Room as soon as possible if you're running late; arriving more than 15 minutes late may mean your appointment can't be guaranteed. Additionally, there is a £5 charge for every 30 minutes held after the agreed pickup time.
What are the opening hours of The Groom Room Rawtenstall?
They are open Monday to Saturday from 9:00 AM to 6:00 PM, with extended hours on Thursday until 8:00 PM. They are closed on Sundays.
Where is The Groom Room Rawtenstall located?
It is located inside Pets at Home at New Hall Hey Retail Park, Rawtenstall, Lancashire, BB4 6HR, United Kingdom.
What COVID-19 safety measures does The Groom Room Rawtenstall have in place?
They prioritize safety with established COVID-19 measures you can read about at their Pet Talk page, ensuring safety for you and your pets during visits.
Which nearby places can I visit before or after a grooming appointment at The Groom Room Rawtenstall?
You can visit nearby locations such as Pets at Home Rawtenstall for pet supplies, Vets4Pets for veterinary services, or enjoy shopping at Marks and Spencer and TK Maxx in the same retail area.
How can nearby transit or amenities help when visiting The Groom Room Rawtenstall?
Nearby amenities like Iceland Supermarket and Costa Coffee offer convenient spots to shop or relax before or after your pet's grooming appointment, making your visit more enjoyable.
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