Certified by Medway City Veterinary Centre - Rochester • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Medway City Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Nurse clinics, Pet bereavement support across the wider Rochester area.
We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Guinea pigs, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
Requires appointmentAvailable
RestroomAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Medway City Veterinary Centre - Rochester • May 24, 2026
Certified by Medway City Veterinary Centre - Rochester • May 24, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday8:30 AM - 11:00 AM
SundayClosed
Reviews
4.5
226 reviews
5 stars
168
4 stars
37
3 stars
4
2 stars2
1 star
15
TW
Tyran Wilkinson
May 14, 2026
5.0
My dog has been to 3 different veterinary practices, none of them have showed the care/attention that the staff do here.
The vets here are highly knowledgeable, highly friendly to both me and my dog. They're flexible with appointment times for those who work long hours and they're not out to rob or over charge you.
SS
Stephen Squires
May 5, 2026
5.0
Everyone at Medway City Vets are great from the reception team the nurses to the vets highly recommended 👌 compassion and empathy for my Alfie every visit a special mention for Nathan (Vet) who has looked after Alfie for 13 years and in particular Bill (Nurse) always has time never rushes you and gives solid empathetic advice. All in all a great practice
ED
Elaine Dadson
Apr 22, 2026
5.0
Another wonderful visit with our dog, Pikku. A follow up appointment after being diagnosed with vestibular syndrome. Kelly was so kind, attentive and explained everything to us in detail.
Understanding with our concerns.
Highly recommended.
KD
Kerry Davidson
Apr 14, 2026
5.0
I’ve used Medway City Vets for approximately 15 years and would highly recommend them. Vets Nathan and Kelly are both lovely and show great care to my pets. The nursing and reception staff are also super helpful.
Frequently Asked Questions About Medway City Veterinary Centre - Rochester
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment for pet consultations?
Yes, all consultations at Medway City Veterinary Centre are by appointment only. Please call to discuss your pet's needs and arrange a suitable time.
Can I call the practice to get advice about my pet's health?
Yes, you can call us for advice. While our team can provide some guidance over the phone, we recommend booking an appointment for a thorough evaluation of your pet's condition.
Will my pet insurance cover the costs of treatment at Medway City Veterinary Centre?
Coverage depends on your individual pet insurance policy. We recommend contacting your pet insurance provider to confirm what treatments are covered.
How much will my pet's treatment cost?
Treatment costs vary depending on your pet's needs. We provide a cost estimate before proceeding with any treatment; please call us for detailed pricing information.
How do I register my pet with Medway City Veterinary Centre?
Registration is easy—complete the form on our website or call us to let the receptionist know you'd like to become a client.
What are the opening hours of Medway City Veterinary Centre?
We are open Monday to Friday from 8:30 AM to 7:00 PM, and Saturdays from 8:30 AM to 11:00 AM. The centre is closed on Sundays.
What payment options are accepted at the veterinary centre?
We accept Maestro, Mastercard, and Visa for payments.
What special services does Medway City Veterinary Centre offer?
We offer SignVideo for Deaf BSL service, The Healthy Pet Club, pet insurance, nurse clinics, pet bereavement support, and services like microchipping, neutering, and vaccinations for various small animals.
How can nearby visitors combine their visit to the veterinary centre with local amenities?
Visitors can enjoy a coffee at Herbert & Ward Coffee Roasters nearby, or visit Battle Sector X for laser tag entertainment before or after their appointment.
Are there convenient services near Medway City Veterinary Centre for customers?
Yes, nearby services include Medway Computers for IT needs, Kent Flooring UK Ltd. for flooring solutions, and C G Baker Joinery for carpentry work, useful if you're visiting the area and require additional services.
How can nearby transport or amenities assist visitors coming to Medway City Veterinary Centre?
While transport details are not specified, the centre's location in Strood, Rochester means it's close to various retail and service businesses, so visitors can conveniently access multiple amenities during their visit.
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