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The Groom Room Whitstable

3.4
(23 reviews)

Business Details

Prospect Retail Park, Whitstable, KEN
CT5 3SD, United Kingdom
+44 3452 668018
https://www.petsathome.com/find-us/locations/pet-care-centre/whitstable

About

Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Whitstable) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Whitstable, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Whitstable trust Pets Grooming for reliable, friendly care that keeps tails wagging.

Location

The Groom Room Whitstable
Prospect Retail Park, Whitstable, KEN
CT5 3SD, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Products & Services

1 list · 15 items

Explore offerings from The Groom Room Whitstable on Prospect Retail Park in Whitstable, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.

Grooming Services

15 items

Grooming services

We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.

Long-haired breeds - full groom
Long-haired breeds - full groom
Toy: £42 | Small/Medium: £45 | Large: £54 | Giant: £75

Includes a pre-groom, two warm water baths, blow dry, full body styling, eyes and ears cleaned and nail clip.

Smooth-haired breeds - full groom
Smooth-haired breeds - full groom
Toy: £30 | Small/Medium: £35 | Large: £40 | Giant: £45

Includes pre-groom, two warm water baths, brush and blow dry, ears and eyes cleaned and nail clip. No body styling.

Bath, Brush & Blow Dry
Bath, Brush & Blow Dry
Toy: £22 | Small/Medium: £25 | Large: £28 | Giant: £33

Perfect for in-between grooms. Includes a warm water bath, brush out of the coat and a blow dry - ideal for after muddy walks or trips to the beach.

Puppy Groom (from 3-6 months old)
Puppy Groom (from 3-6 months old)
Toy: £25 | Small/Medium: £25 | Large: £30 | Giant: £30

A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.

Spa treatments

We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.

The VIP Treatment
The VIP Treatment
extra with groom

This luxury service, which can be added to your dog’s groom, includes: Application of teeth clean gel and fresh breath foam Paw and nose balm SPA™ blueberry facial to remove tear stains A choice of luxury or natural shampoo Hydrating butter treatment to condition the coat Spritz of fragrance, keeping them smelling fresher for longer Free Groom Room bandana

The deShedding Treatment
The deShedding Treatment
extra with groom

Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes: Pre-bath deShedding with FURminator® tool selected specifically for your pet Bath with FURminator® deShedding shampoo and conditioner Brush and blow dry Additional final deShedding for a perfect finish Not suitable for all dog coats. Please speak with one of the salon team for more information.

The Poodles & Oodles Treatment
The Poodles & Oodles Treatment
extra with groom

A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including: Choice of Stand Proud or 2 in 1 conditioning shampoo Comb-through spray to tease out tangles Application of teeth clean gel and fresh breath foam Spritz of fragrance Free bandana

Douxo S3 Skin Treatment
Douxo S3 Skin Treatment
extra with groom

DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes: DOUXO® S3 shampoo treatment selected to meet your dog’s needs Ears cleaned using DOUXO® Care Auricular lotion DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas Application of teeth clean gel and fresh breath foam​ Paw and nose balm​ Free bandana

Pick & Mix Treatments
Pick & Mix Treatments
Four treatments for £7 extra with groom

If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below. Luxury or Pet Remedy shampoo Pet Remedy pre-wash spray Deep coat re-moisturising conditioner Pet Remedy leave-in conditioner Application of teeth clean gel Application of fresh breath foam Paw tidy and balm Tear stain remover Ear clean Spritz of fragrance Coat management spray

Little Paws Puppy Treatment
Little Paws Puppy Treatment
extra with puppy groom

The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes: A mild puppy shampoo SPA™ blueberry facial to remove tear stains Hydrating butter treatment to condition the skin and the coat Paw and nose balm Application of puppy teeth clean gel Free VIP Puppy club bandana

Extra Services

The prices of these additional services are charged on top of the cost of your dog’s usual groom.

Handstripping
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra

Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.

Targeted de-matting
Targeted de-matting
extra with groom

This involves removing small mats in areas like under the legs or behind the ears.

General de-matting
General de-matting
extra with groom

If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.

Clip Off
Clip Off
extra with groom

We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.

Walk-in Services

Nail clipping

Nail Clipping
Nail Clipping
£10.00

A clip of all the nails as needed, including dew claws.

Reviews

3.4
23 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
1
1 star
8
  • A3
    Aecides 3
    Sep 5, 2025
    1.0
    Currently has no staff. Have been trying to get in touch with them for weeks with no answer and no reply, after contacting Pets at Home they informed me it has no staff and is closed, but seem to have no plans to update the website, voicemail or automated call options to reflect this.
  • EH
    Eleanor Brooke Hardy
    Mar 21, 2024
    5.0
    Booked an appointment and then read some awful reviews last night and was dreading it but they couldnt have done a better job with my fidgety pom. Hand cut and photo doesn’t do justice. Billy loved them, will be back. Have now become our regular groomers and cuts how we like depending on season, can’t fault them- Lottie and Aiesha groom Billy
  • JD
    Julie Darvill
    Jan 31, 2024
    5.0
    Can recommend this grooming parlour. Harry and Becky take real care and attention to detail on the dogs. Very professional.
  • SH
    Sophie Hudson
    Jul 14, 2022
    1.0
    Please be aware if you use the groom room inside the pets at home at whitstable, both of our pups ears were cut through. After not being made aware that they had cut through both of his ears we have sent many emails to the customer services at pets at home and there has still been no sufficient outcome of the situation. We have also emailed the ceo, to which we have had no response. Fortunately after a couple weeks or nursing his ears out pup is now okay.
  • EW
    Em wood
    Mar 10, 2020
    1.0
    Extremely annoyed i booked an appointment for today for 1pm for my dog Barney, it was booked sunday afternoon. I turned up at 12.40 nobody there, rang the bell no response the ladies at the vets said they maybe on lunch, no sign to state this? Eventually at 1.05 a young guy runs in with his dog which he was walking!! After all that waiting with two puppies i got told my appointment had been cancelled not by me but by them but nobody informed me!!and he couldn't do it as he needed 2 hours and only had 1 hour spare! He could fit me in tomorrow no thank you after wasting my time i am fuming!! AVOID EXTREMELY UNPROFESSIONAL!!!

Frequently Asked Questions About The Groom Room Whitstable

How do I book a groom for my dog at your salon?

The easiest way is via our online booking system at thegroomroom.co.uk.

How much will it cost to groom my dog?

This depends on your dog's breed, coat type and condition, size, and temperament.

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