Certified by The Groom Room Whitstable • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Whitstable) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Whitstable, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Whitstable trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Whitstable • Jun 21, 2026
Certified by The Groom Room Whitstable • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Whitstable on Prospect Retail Park in Whitstable, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.4
23 reviews
5 stars
13
4 stars
1
3 stars0
2 stars
1
1 star
8
A3
Aecides 3
Sep 5, 2025
1.0
Currently has no staff. Have been trying to get in touch with them for weeks with no answer and no reply, after contacting Pets at Home they informed me it has no staff and is closed, but seem to have no plans to update the website, voicemail or automated call options to reflect this.
EH
Eleanor Brooke Hardy
Mar 21, 2024
5.0
Booked an appointment and then read some awful reviews last night and was dreading it but they couldnt have done a better job with my fidgety pom. Hand cut and photo doesn’t do justice. Billy loved them, will be back.
Have now become our regular groomers and cuts how we like depending on season, can’t fault them- Lottie and Aiesha groom Billy
JD
Julie Darvill
Jan 31, 2024
5.0
Can recommend this grooming parlour. Harry and Becky take real care and attention to detail on the dogs. Very professional.
SH
Sophie Hudson
Jul 14, 2022
1.0
Please be aware if you use the groom room inside the pets at home at whitstable, both of our pups ears were cut through. After not being made aware that they had cut through both of his ears we have sent many emails to the customer services at pets at home and there has still been no sufficient outcome of the situation. We have also emailed the ceo, to which we have had no response. Fortunately after a couple weeks or nursing his ears out pup is now okay.
EW
Em wood
Mar 10, 2020
1.0
Extremely annoyed i booked an appointment for today for 1pm for my dog Barney, it was booked sunday afternoon. I turned up at 12.40 nobody there, rang the bell no response the ladies at the vets said they maybe on lunch, no sign to state this? Eventually at 1.05 a young guy runs in with his dog which he was walking!! After all that waiting with two puppies i got told my appointment had been cancelled not by me but by them but nobody informed me!!and he couldn't do it as he needed 2 hours and only had 1 hour spare! He could fit me in tomorrow no thank you after wasting my time i am fuming!! AVOID EXTREMELY UNPROFESSIONAL!!!
Frequently Asked Questions About The Groom Room Whitstable
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room Whitstable?
You can easily book a grooming appointment online via our booking system at thegroomroom.co.uk.
What types of grooming services are offered at The Groom Room Whitstable?
We provide a wide range of grooming services including full grooming, nail clipping, puppy grooming, and spa treatments tailored to your dog's needs.
What factors influence the cost of grooming my dog at The Groom Room Whitstable?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
How long should I expect my dog's grooming session to take?
The duration depends on your dog's breed, size, coat type, and the specific style requested.
Am I allowed to stay with my dog during the grooming session?
For safety reasons, owners are not permitted to stay with their pets while they are being groomed.
What should I do if I am running late for my dog's drop-off or pick-up?
Please notify us as soon as possible. If you arrive more than 15 minutes late, your appointment may no longer be available. Late pick-ups incur a £5 charge for every 30 minutes past the scheduled time.
What are the opening hours of The Groom Room Whitstable?
We are open Monday to Wednesday, Friday, and Saturday from 9:00 AM to 6:00 PM, Thursday from 9:00 AM to 8:00 PM, and closed on Sundays.
What payment methods are accepted at The Groom Room Whitstable?
We accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Are there any nearby pet stores or veterinary services close to The Groom Room Whitstable?
Yes, Pets at Home Whitstable and Vets4Pets are located nearby, providing convenient access to pet supplies and veterinary care when visiting our grooming salon.
What other amenities can I find near The Groom Room Whitstable for a convenient visit?
Near the grooming salon, you'll find supermarkets like M&S Foodhall Whitstable and ALDI, dining options such as Deans Plaice Whitstable and Starbucks, and transportation services including Always Wedding Cars Kent and ASM Coaches.
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