Certified by Medway City Veterinary Centre • Jun 21, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Medway City Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Nurse clinics, Pet bereavement support across the wider Rochester area.
We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Guinea pigs, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
Requires appointmentAvailable
RestroomAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Medway City Veterinary Centre • Jun 21, 2026
Certified by Medway City Veterinary Centre • Jun 21, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday8:30 AM - 11:00 AM
SundayClosed
Reviews
4.5
231 reviews
5 stars
171
4 stars
38
3 stars
4
2 stars2
1 star
16
NN
NVR
3 days ago
4.0
Good clean vets
AJ
Aaron Janos
Jun 16, 2026
1.0
Killed my guinea pig and absolutely disgraceful they said they could treat exotic animals and specialise on them when the worker doing the surgery has never done a surgery on a guinea pig and claimed he had health problems after he died when before apparently he was really healthy
KS
Kevin Short
Jun 6, 2026
5.0
Recommend. Staff are friendly and professional.
WW
Wayne Waltham
Jun 1, 2026
5.0
I want to express my heartfelt gratitude to Medway City Veterinary Centre in Rochester. This past weekend, we faced the difficult ordeal of having to put down our 13-year-old Pomeranian, who was very unwell. It broke our family's hearts.
Although this is not our regular vet, our normal vet was closed over the weekend, and they graciously took in our dog, Ollie. Despite the sadness of the situation, the staff did everything they could to help us during this tough time. We left feeling very upset, but also reassured that our beloved family dog was now at rest. Thank you to the staff who were there on Saturday morning for their compassion and support.
TW
Tyran Wilkinson
May 14, 2026
5.0
My dog has been to 3 different veterinary practices, none of them have showed the care/attention that the staff do here.
The vets here are highly knowledgeable, highly friendly to both me and my dog. They're flexible with appointment times for those who work long hours and they're not out to rob or over charge you.
Frequently Asked Questions About Medway City Veterinary Centre
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment for pet consultations?
Yes, all consultations at Medway City Veterinary Centre are by appointment only. Please call to discuss your pet's needs and arrange a suitable time.
Can I call the practice to get advice about my pet's health?
Yes, you can call us for advice. While our team can provide some guidance over the phone, we recommend booking an appointment for a thorough evaluation of your pet's condition.
Will my pet insurance cover the costs of treatment at Medway City Veterinary Centre?
Coverage depends on your individual pet insurance policy. We recommend contacting your pet insurance provider to confirm what treatments are covered.
How much will my pet's treatment cost?
Treatment costs vary depending on your pet's needs. We provide a cost estimate before proceeding with any treatment; please call us for detailed pricing information.
How do I register my pet with Medway City Veterinary Centre?
Registration is easy—complete the form on our website or call us to let the receptionist know you'd like to become a client.
What are the opening hours of Medway City Veterinary Centre?
We are open Monday to Friday from 8:30 AM to 7:00 PM, and Saturdays from 8:30 AM to 11:00 AM. The centre is closed on Sundays.
What payment options are accepted at the veterinary centre?
We accept Maestro, Mastercard, and Visa for payments.
What special services does Medway City Veterinary Centre offer?
We offer SignVideo for Deaf BSL service, The Healthy Pet Club, pet insurance, nurse clinics, pet bereavement support, and services like microchipping, neutering, and vaccinations for various small animals.
How can nearby visitors combine their visit to the veterinary centre with local amenities?
Visitors can enjoy a coffee at Herbert & Ward Coffee Roasters nearby, or visit Battle Sector X for laser tag entertainment before or after their appointment.
Are there convenient services near Medway City Veterinary Centre for customers?
Yes, nearby services include Medway Computers for IT needs, Kent Flooring UK Ltd. for flooring solutions, and C G Baker Joinery for carpentry work, useful if you're visiting the area and require additional services.
How can nearby transport or amenities assist visitors coming to Medway City Veterinary Centre?
While transport details are not specified, the centre's location in Strood, Rochester means it's close to various retail and service businesses, so visitors can conveniently access multiple amenities during their visit.
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