Welcome to Pennard Vets in Maidstone.
We do things differently here, which starts with being both proudly independent and the world’s largest employee-owned vet group, but it doesn’t stop there.
Across our practices in Allington, Borough Green, Langley Park, Maidstone, Sevenoaks, Tonbridge and West Malling, we go above and beyond to provide the highest possible levels of care for the dogs, cats and pets of Kent, while making a positive difference to our communities.
Our Maidstone practice joined the team in 2015 and offers consulting, diagnostics and a range of complex surgery on-site. Our team has further qualifications in medicine and feline ultrasound, and we were one of the first practices to be recognised as a Cat Friendly Clinic.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.