Barton Veterinary Hospital

Reviews

• CD

  Christopher Dring

  5 days ago
  1.0
  This vet was the one our normal practice used for emergency care. A few weeks ago, our beautiful companion Bobbi, became very unwell. With intermittent lameness and pain. We made an appointment with this vet. She was seen in the middle of the night. The vets diagnosis, her toe nails too long. The vet cut these and sent her on her way. Bobbi did not need any medication according to the vet. She needed no xrays or any assessment. The vet at no point assessed her walking, He just looked at her and diagnosed her toe nails too long. Now to us that was a relief. If that all it was, then we were happy. We were happy till a few nights later she developed similar issues. This time we decided on a different vet, as they closer and we felt we needed a 2nd opinion. This vet in the middle of the night assessed the issues. Which were exactly the same as when Barton vets assessed her. However, they assessed her ability to walk, assessed her pain and did xrays. Plus blood work. They kept her in as they wanted to assess her. Not just clip some toe nails and send her on her way. The xrays and their examination showed a spinal cord compression. So not long toe nails then. A bit different to Barton Vets. Within a few days our animal companion was put to sleep as tests showed epilepsy as well as the cord compression. So again definitely not her toe nails. The point is the total lack of care and incompetence. In hindsight it seemed they just wanted her out the door. They could not be bothered. Now this ia backed up by their complaints policy. They have 20 days. After 20 days they contact you with an excuse and delay in the results of their investigation. One more week demanded by their Lead Night Vet. We hoping this Lead Night Vet not the vet that treated Bobbi. Anyway 8 days later, no response. So it off to the RCVS, the regulator we go with all the evidence. However, my message here is not our pain. It is the pain my dog had to go through due to this practice poor care. So absolutely disgusting.
• RW

  R W

  6 days ago
  5.0
  A genuinely excellent experience. Our dog became acutely unwell and was seen within 20mins of calling, was treated on site, monitored and sent home with an onward plan. All late a night. The vet was clear and reassuring in his assessment. I apologise that I didn't check his name, but he was brilliant. Emergency veterinary care is never going to be cheap but I didn't feel the bill was unreasonable, given the emergency care received. Thank you!
• LM

  lily morris

  Oct 8, 2026
  5.0
  bought my rabbit at shift change over time and both vets the day one and the night one attended to my rabbit with the most profound care genuinely couldn’t of provided a better service especially davide you can tell he loves his job , a beyond caring man and provided every detail in what i’d need to do , i always get nervous to go to the vets due to not many great experiences but barton vets impressed me and made me and my rabbit feel so safe and cared for . 100% would recommend everyone there is so friendly and that’s exactly what you need in times of fear and worry hopefully my rabbits on the mend soon all thanks to them !!!
• RB

  Rachael Berridge

  Oct 4, 2026
  5.0
  Dog was lost. They helped out. And made sure my dog was mine. And also checked a wound that she had.
• A7

  Andy gsxr K7 750

  Sep 30, 2026
  5.0
  Had to call emergency vet as my dog had badly cut his leg we rung for an appointment which was given pretty and it was almost on time as very busy with other animals coming and going great care and compassion was seen by all members of staff whilst we was awaiting being seen

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