Pets at Home Ashford is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Ashford at your convenience. We’re proud to serve pet owners throughout Ashford with friendly service and trusted brands.
Explore offerings from Pets at Home Ashford on 3, Gallaghers Retail Park in Ashford, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
My boy was not happy about the visit, BUT the vets, reception staff, and pets at home staff were incredibly kind, informative and looked after my boy very well. Keeping him wonderfully calm.
LC
Linda Christie
Apr 16, 2026
5.0
Everything you need for any type of pet.
KT
K Tom
Mar 31, 2026
5.0
Friendly helpful staff. A good variety of different pets equipment
Frequently Asked Questions About Pets at Home Ashford
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet supplies online and pick them up at Pets at Home Ashford?
Yes, you can order online and use the Click & Collect service to pick up your purchases at Pets at Home Ashford, often within one hour of ordering.
Are pets allowed inside Pets at Home Ashford?
Yes, well-behaved dogs are welcome inside Pets at Home Ashford, provided they are on a lead and under control at all times.
What are the opening hours of Pets at Home Ashford?
Pets at Home Ashford is open Monday to Friday from 9:00 to 20:00, Saturdays from 9:00 to 19:00, and Sundays from 10:00 to 16:00.
Does Pets at Home Ashford provide parking facilities?
Yes, many Pets at Home stores, including the Ashford location, offer parking facilities for customers.
Is Pets at Home Ashford accessible for customers with disabilities?
Yes, the Ashford store is designed to be accessible, with features such as wheelchair access, accessible parking, and lifts where available.
What kind of pet products are available at Pets at Home Ashford?
Pets at Home Ashford offers a wide range of products including pet food, treats, toys, flea treatments, pet beds, collars, grooming products, cages, and much more for various pets.
What services does Pets at Home Ashford offer?
Services include Click & Collect, free pet help and advice, free harness fitting, weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
Are there any pet care or community events held at Pets at Home Ashford?
Yes, the store hosts events like My Pet Pals Workshops, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check their Events page or contact the store for upcoming sessions.
What nearby places can I visit when I come to Pets at Home Ashford?
Nearby, you can visit The Lunch Box cafe for a meal or snack, Companion Care Vets for veterinary needs, and The Groom Room Ashford for pet grooming services.
Are there convenient stores or services near Pets at Home Ashford for additional needs?
Yes, nearby you will find Currys PC World featuring Carphone Warehouse for electronics, Halfords for automotive parts, and B&Q for home improvement supplies, which are convenient for combining errands.
Is there a vet clinic close to Pets at Home Ashford for pet health emergencies?
Yes, Companion Care Vets is close to Pets at Home Ashford, offering veterinary and diagnostic services, providing convenient access to pet healthcare.
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