Longcroft Walkern is a boutique, luxury cat hotel offering 8 interior designed suites. Each suite includes a private, climate-controlled bedroom leading to a safe and secure sunny play area, with views onto a peaceful garden. This allows feline guests space to climb and exercise as well as relax, making Longcroft Walkern the purrfect choice for both indoor and outdoor loving guests.
The welfare and comfort of our guests is our absolute priority. Single or multi-cat families, kittens, older cats, nervous cats, special diets and diabetic cats all welcome!
The hotel sits in a pretty garden, in the country village of Walkern, surrounded by countryside but close to Stevenage, Hitchin, Royston, Hertford and Cheshunt.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.