At Chess Veterinary Clinic, we offer outstanding veterinary care to small animals with a dedicated team. Our aim is to make bringing your pet to us a pleasant experience which is why we ensure our services are all up to the highest standards.
To help us do so, we take part in the Royal College of Veterinary Surgeons practice accreditation scheme. This voluntary scheme assesses practices on every aspect of veterinary care and ensures that we meet their rigorous standards without fail. We’re also proud to be an accredited Silver level Cat Friendly Clinic and members of the ISFM (International Society of Feline Medicine).
Our aim is to exceed your expectations in providing quality care for you and your pets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.