Certified by The Groom Room Letchworth • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Letchworth) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Letchworth, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Letchworth trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Letchworth • Jun 21, 2026
Certified by The Groom Room Letchworth • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Letchworth on Cotton Brown Park in Letchworth, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.2
25 reviews
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1 star
9
BM
Ben Mottershead
Mar 17, 2026
2.0
The staff member who checked me in was friendly, but the overall experience was poor.
Prices have increased significantly, with almost everything now treated as a paid add-on. What used to be a £65 groom is now £79 just to request a specific coat length. It feels like there’s a constant push to charge extra.
I was told my dog would be ready around 1pm and that I’d be contacted when she was ready. Instead, I received a call at 13:05 asking if I was on my way, not informing me she was ready. When my wife arrived shortly after, we were charged a £10 late fee. This was never mentioned at drop-off, and we were only contacted after the estimated collection time.
My wife was then told I had been informed about the late fees on the call. That’s simply not true. I explained my wife would be collecting after finishing a swim lesson with our daughter and was told “okay, see you soon”. No mention of late fees at any point.
We had stopped using The Groom Room previously due to declining quality and rising prices, instead going to Jazz Up Your Paws in town, but gave it another try as we needed a last minute cut. This confirmed nothing has improved. It feels far more focused on maximising charges than providing a good customer experience.
The only reason this isn’t a 1-star review is that the groom itself was acceptable and check-in was smooth. Beyond that, disappointing.
GC
Gary Collings
Jan 17, 2026
5.0
The place is fine, ignore the negative reviews, it is not the reality of the place today and I am glad we still went despite what people have said on Google reviews. We took our 4 month puppy there this morning for his first ever visit, and Sammy took great care of him. Her work was excellent tidying our puppy up and we are very pleased. We shall be back in a few months for his first adult groom.
ML
Mark Lynam
Nov 17, 2023
5.0
My dog loves his grooms here. They are so friendly and it’s such a calm atmosphere.
EG
Emma Gilbert
Feb 15, 2023
1.0
The only reason I'm putting even 1 star is so I can leave a review. Personally I would put 0. The blonde lady in the groom room was disgustingly rude. I have never ever been spoken to in such an awful way . Such a shame as the actual staff in pets at home and the vets are wonderful and lovely.
I will never be going back. Absolutely avoid at all costs. Shocking.
Frequently Asked Questions About The Groom Room Letchworth
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
What grooming services are offered at The Groom Room Letchworth?
They offer a wide range of dog grooming services including full grooming, nail trimming, puppy grooming, and spa treatments tailored to your pet's needs.
How can I book a grooming appointment for my dog?
You can easily book an appointment via the online booking system at thegroomroom.co.uk.
What are the grooming costs at The Groom Room Letchworth?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
How long does a dog grooming session typically take?
The grooming duration varies depending on the dog's breed, size, coat type, and style requirements.
Can I stay with my dog while they are being groomed?
For safety reasons, owners are not permitted to stay with their pets during grooming sessions.
What happens if I am late dropping off or picking up my dog?
If you're running late, you should notify them as soon as possible. Arriving more than 15 minutes late might mean your appointment is unavailable, and there is an additional £5 charge for every 30 minutes past the agreed collection time.
What safety measures are in place regarding COVID-19 at The Groom Room Letchworth?
They prioritize your safety with specific COVID measures in store. You can read about these and how you can help when visiting at their official COVID-19 information page.
Where is The Groom Room Letchworth located?
It is located inside Pets at Home at Cotton Brown Park, Jubilee Road, Letchworth, Hertfordshire, SG6 1UP, UK.
What nearby pet-related services can I visit along with The Groom Room Letchworth?
You can also visit Pets at Home Letchworth for pet supplies and Vets4Pets for veterinary services, both conveniently close for comprehensive pet care during your visit.
Are there other shopping options near The Groom Room Letchworth?
Yes, nearby you have Plinston Retail Park for various shopping needs, Sainsbury's supermarket for groceries, and Home Bargains for discount shopping.
Can I get a meal or snack near The Groom Room Letchworth?
There is a Burger King nearby where you can grab a fast food meal before or after your pet’s grooming appointment.
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