Certified by Pets at Home Letchworth • Aug 30, 2026
Pet StorePets at Home Ltd
Pets at Home Letchworth is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Letchworth at your convenience. We’re proud to serve pet owners throughout Letchworth Garden City with friendly service and trusted brands.
Location
Certified by Pets at Home Letchworth • Aug 30, 2026
Pets at Home Letchworth
Unit 5 Cotton Brown Park, Letchworth Garden City, HRT
Certified by Pets at Home Letchworth • Aug 30, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
8/31/20269:00 AM - 8:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Letchworth on Unit 5 Cotton Brown Park in Letchworth Garden City, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
The enclosures for the rabbits gerbils and hamsters are way too small for them. Maybe they would be okay for hospital enclosures but who knows how long these animals are kept in them. Gives the wrong idea of standard for customers. Rabbits need to be free roam and have at least a room to themselves. Hamsters need lots of digging space as they are burrowing animals. There is not even an inch of substrate for them.
ML
Mark Leigh
Aug 11, 2026
5.0
Always got what I need for the dog's great place to bring the dog
DW
Deborah Wakeling
Aug 11, 2026
2.0
They never seem to have their own brand senior dog food it's always due in next day. Only small bags are there and not many of them at that. Some staff seem to be put out if you question it's due in. Very unhelpful.
PS
Pat Sinclair
Aug 8, 2026
1.0
Pets at Home selling live animals - in transparent plastic boxes stacked on the store shelf - as if they were tomatoes. Yes, these are locusts, along with the firm's other living invertebrates for sale, but respect and kindness and avoidance of cruelty does not have to stop at mammals!! Why not, at the least, a quiet enclosure with grasses if you have to sell them live? Why bung many in a plastic tub causing them to desperately scramble over each other to try to get free? What kind of message is Pets at Home sending to all the children in store? Box 'em up, doesn't matter, it's only insects. And so how are the other animals - rats, gerbils - being kept on site? Just commerce, convenience and customers then. Really?
Frequently Asked Questions About Pets at Home Letchworth
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my pet supplies at Pets at Home Letchworth?
Yes, Pets at Home Letchworth offers a One Hour Click & Collect service allowing you to order online and pick up your items in-store within an hour.
Are pets allowed inside Pets at Home Letchworth?
Yes, well-behaved dogs are welcome inside the store but must be kept on a lead and under control at all times.
What should I do if I lose an item inside Pets at Home Letchworth?
Contact the store directly as lost items are held for a limited time. Use the store locator on the Pets at Home website for contact details.
Does Pets at Home Letchworth host events or workshops?
Yes, they offer events including My Pet Pals Workshops for kids, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Check the Events page or contact the store for details.
Is there parking available at Pets at Home Letchworth?
Yes, many Pets at Home stores, including the Letchworth location, offer parking facilities for customers.
Is Pets at Home Letchworth accessible for customers with disabilities?
Yes, the store is designed to be accessible with features like wheelchair access and accessible parking spaces where available.
What are the opening hours of Pets at Home Letchworth?
The store is open Monday to Friday from 9:00 to 20:00, Saturday 9:00 to 19:00, and Sunday 10:00 to 16:00.
What products can I find at Pets at Home Letchworth?
They offer a wide range of pet food, treats, toys, accessories, grooming products, healthcare items, and more for various pets including dogs, cats, small animals, fish, and reptiles.
How can the nearby Burger King help when visiting Pets at Home Letchworth?
Burger King is close by, so you can enjoy a meal or quick snack before or after shopping for your pet supplies at Pets at Home Letchworth.
Are there other pet-related services near Pets at Home Letchworth?
Yes, The Groom Room Letchworth offers grooming services and Vets4Pets provides veterinary care nearby, making it convenient to combine pet care needs with your visit.
What other stores are near Pets at Home Letchworth for additional shopping needs?
Nearby places include Wickes Letchworth for home improvement, Iceland Foods and Lidl for groceries, and Rosebys for furniture, allowing for a convenient multi-purpose shopping trip.
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