Certified by Pets at Home Borehamwood • Aug 30, 2026
Pet StorePets at Home Ltd
Pets at Home Borehamwood is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Borehamwood at your convenience. We’re proud to serve pet owners throughout Borehamwood with friendly service and trusted brands.
Location
Certified by Pets at Home Borehamwood • Aug 30, 2026
Pets at Home Borehamwood
Unit 3C, Borehamwood Shopping Centre, Borehamwood, HRT
Certified by Pets at Home Borehamwood • Aug 30, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
8/31/20269:00 AM - 8:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Borehamwood on Unit 3C, Borehamwood Shopping Centre in Borehamwood, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Incredibly rude woman working there with long dark/reddish hair. They let us in with 2 minutes before they had to close, which we totally understand and only needed to rush in to buy cat litter. In the 30 seconds we were in the store she told us at least 10 times that she store was shut and was incredibly rude we couldn’t believe it. We rushed so much to not be a burden on the staff just in and out but the way we were treated was disgusting. The two guys in the store were very kind but we couldn’t escape the woman following us telling us the store had shut (again we were there MAX 30 secs). The two guys were clearly uncomfortable with her attitude as she told them to lock the doors. You would expect a little more customer service from Petsathome but clearly not.I’m not one to leave reviews but we were so shocked, I sincerely hope management will deal with this as I’m sure we are not the only ones who have had to experience this rude lady.
HL
Huni Laszlo
Mar 30, 2026
5.0
Friendly and professional service!
DW
David Walsh
Mar 11, 2026
1.0
I wish I'd never set fooy inside. The manager couldn't be more unhelpful if they tried.
FN
Farah Naz
May 14, 2022
5.0
I would like to thank Darren who has provided me with exceptional customer service. He was very polite, welcoming and patient. He greeted us in store with a smile on his face which made me and my sister feel very welcomed and comfortable. He possesses a remarkable amount of knowledge about the animals kept in the store and expresses his information in a very polite manner, pausing every now and again to allow us to ask questions inbetween. You can tell this young man is very dedicated and motivated by his work and his speech reflects his passion for animals. I have myself also previously worked within retail in many successful businesses (in Canary Wharf, westminister and camden) and I have never witnessed such a patient and polite individual within retail.
His positive attitude, conduct and demeanour left a very good impression on me and my sister, in which we decided to make pets at home borehamwood our first pets at home branch to visit instead of another branch where we live around. Exceptional service!!!!! He deserves a raise!!!!
Frequently Asked Questions About Pets at Home Borehamwood
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Brand Certified Facts from Pets at Home Borehamwood
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Certified August 30, 2026Yext Knowledge Graph
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