The Highlands and Islands Animal Rescue and Rehoming Centre (ARRC) opened in 2001 and was refurbished in 2012. The Centre covers a vast and diverse geographical area, providing refuge to animals in need from Inverness and surrounding areas as well as many animals rescued from Scotland’s most remote places.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.