Certified by The Groom Room Hereford • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Hereford) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Hereford, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Hereford trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Hereford • Jun 21, 2026
Certified by The Groom Room Hereford • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Hereford on Brook Retail Park in Hereford, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
4.0
34 reviews
5 stars
22
4 stars
3
3 stars
2
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2
1 star
5
DG
Debs Goulding
Sep 5, 2023
1.0
Took our dog this morning for a cut , wash , nail etc which we have done for a few years now , My daughter dropped her off with no issues but when she went to collect her they stated they could not have her there again as she had a sore eye and they didn’t want her passing infections to other dogs , which is weird as she has had a hard patch under her eye for months now and she has ointment for it and they have never mentioned it before .
Yet today they complained about it saying she had to go back to the vets ,
If it is so bad as they say then why didn’t they call to say they couldnt groom her today and that we should go collect her , Instead they groomed her and took the £46 then stated she can’t go again with a sore,
Seems like it can’t have been that bad if they treated her and took the money before mentioning it 😡🙈,
JG
Julie G
Feb 19, 2022
5.0
Our Westie Rosie is always well looked after by Jess and all the staff. She looks lovely when we collect her even though she's not keen on going for a wash and brush up.
CG
candy griffiths
Nov 19, 2020
5.0
Really impressed with the groom room, first time sending my 8 year old lab cross Bella. I was a bit worried as she was dropped off then picked up nearly an hour later but she came back lovely and the people were reassuring. Definitely recommend.
LH
Lesley Hoather
Aug 6, 2020
5.0
We love taking Horace our Central Asian Shepherd here. He loves being pampered too. The staff have a soft spot for him too. They are all nice staff that work there. See you soon
Frequently Asked Questions About The Groom Room Hereford
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How do I book a dog grooming appointment at The Groom Room Hereford?
You can easily book an appointment using the online booking system at thegroomroom.co.uk.
What factors influence the cost of grooming my dog?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services are available at The Groom Room Hereford?
Services include full dog grooming, nail clipping, puppy grooming, and spa treatments tailored to individual needs.
How long does a typical dog grooming session take?
The duration depends on your dog's breed, size, coat type, and the grooming style required.
Can I stay with my dog while they are being groomed?
For safety reasons, owners are not allowed to stay with their dogs during grooming sessions.
What should I do if I'm running late for my dog's grooming appointment?
Please notify the salon as soon as possible. If you're more than 15 minutes late, your appointment may no longer be available, and late pick-ups incur additional charges.
What are the opening hours for The Groom Room Hereford?
We are open Monday to Wednesday and Friday to Saturday from 9:00 AM to 6:00 PM, and on Thursdays from 9:00 AM to 8:00 PM. We are closed on Sundays.
What COVID-19 safety measures are in place at The Groom Room Hereford?
Your safety is our top priority. We have implemented measures to keep you and your pets safe during visits, detailed at https://www.petsathome.com/pet-talk/pets-and-coronavirus-here-for-you-and-your-pets.
Are there any nearby stores where I can shop for pet supplies before or after grooming?
Yes, Pets at Home Hereford and Hereford Pets At Home and Groom Room are nearby pet supply stores where you can find a variety of products for your pet.
What nearby dining options are available if I want to grab a bite before or after my visit?
Close to us, you'll find Pizza Hut Restaurants Hereford Retail Park, M&M Ices, and KFC, offering a range of food choices to suit your needs.
Is there a nearby veterinary service for pet health concerns?
Yes, Vets4Pets is located nearby and can provide veterinary care and diagnostic services for your pet.
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