Pets at Home Hereford is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Hereford at your convenience. We’re proud to serve pet owners throughout Hereford with friendly service and trusted brands.
Explore offerings from Pets at Home Hereford on Brook Retail Park in Hereford, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Went to the Hereford branch to buy two harnesses for my two cockapoos. A girl called katy served me she went up and beyond. She fitted them for me (which I didn’t expect) she was so attentive, very knowledgeable, so friendly and I can honestly say the customer service was amazing. I went back this evening for dog toys and treats she remembered me asked how the dogs were ect. What an asset to the company. Well done Katy
AM
Andrew Moss
May 11, 2026
4.0
Expensive but good quality and service
CP
Colin Phillips
May 4, 2026
5.0
Great pet shop. ❤️
DE
DAVID EVANS
Mar 29, 2026
1.0
Rude staff who swear at customers, incoherent pricing that’s always more expensive at the till. Staff lack knowledge of fish. Will stick to independent aquarium shops from now on
BF
Barbara Frankham
Mar 14, 2026
5.0
New owner, good changes, staying open later is brill if you're going out of an evening and want your hair looking great
Frequently Asked Questions About Pets at Home Hereford
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order items online and pick them up at Pets at Home Hereford?
Yes, Pets at Home Hereford offers a Click & Collect service allowing you to order online and collect in-store, including a One Hour Click & Collect option where available.
Are Pets at Home Hereford stores pet-friendly? Can I bring my dog while shopping?
Yes, well-behaved dogs are welcome in Pets at Home Hereford stores as long as they are kept on a lead and under control.
What should I do if I lose an item in Pets at Home Hereford?
Contact the specific Pets at Home Hereford store directly as they manage their own lost property; contact details are available on their website store locator.
Are there any events or workshops offered at Pets at Home Hereford?
Yes, Pets at Home Hereford hosts events like My Pet Pals Workshops for kids, Puppy Playtime classes, and Cub Scout Animal Carer workshops. Check their Events page or contact the store for details.
Does Pets at Home Hereford provide parking for customers?
Many Pets at Home stores, including the Hereford location, offer parking facilities for customers.
Is Pets at Home Hereford accessible for people with disabilities?
Yes, many Pets at Home stores, including Hereford, strive to be fully accessible with features such as wheelchair access and accessible parking spaces.
What types of products can I find at Pets at Home Hereford?
Pets at Home Hereford offers a variety of pet products including food, treats, toys, grooming equipment, bedding, housing, healthcare items, and training accessories for dogs, cats, fish, reptiles, and small animals.
What services are available at Pets at Home Hereford?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
Are there other pet-related businesses near Pets at Home Hereford?
Nearby pet services include The Groom Room Hereford for grooming, Hereford Pets At Home and Groom Room, and Vets4Pets for veterinary care, all located nearby for convenient visits.
What other amenities can I visit near Pets at Home Hereford?
Near Pets at Home Hereford, you can visit Pizza Hut Restaurants Hereford Retail Park for food, Lidl supermarket for groceries, Artsite and Paula Jobson Art galleries for cultural experiences, and several hotels like Aylestone Court or No.1 Station Approach for accommodation.
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