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Pets at Home Southampton Shirley

4.3
(1623 reviews)

Business Details

Shirley Retail Park, Southampton, Hampshire
SO16 6TP, United Kingdom
+44 3456 009498
https://www.petsathome.com/find-us/locations/pet-care-centre/southampton-shirley

About

Pet StorePets at Home Ltd
Pets at Home Southampton Shirley is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Southampton Shirley at your convenience. We’re proud to serve pet owners throughout Southampton with friendly service and trusted brands.

Location

Pets at Home Southampton Shirley
Shirley Retail Park, Southampton, Hampshire
SO16 6TP, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
5/25/20269:00 AM - 8:00 PM

Reviews

4.3
1,623 reviews
5 stars
958
4 stars
410
3 stars
156
2 stars
41
1 star
58
  • NC
    Nicholas Carey
    6 days ago
    5.0
    The team here are absolutely fantastic and always provide the best for my dog and there's a reason I know people that travel from outside of Southampton to come here. Thanks to Ruth and the whole team
  • NY
    Naomi Young
    May 15, 2026
    5.0
    Very good . They looked after my cat really well.
  • EO
    Eritza Oosthuizen
    May 11, 2026
    5.0
    Good parking, close to m&s if you need milk.. bit selection of toys, food and everything in between. They have a vet and a grooming part I think. Helpful staff and there are always little critters to look at!
  • WJ
    Will J
    May 11, 2026
    4.0
    Car park isnt great. Shops okay
  • RS
    Rosa Sivyour
    Apr 19, 2026
    1.0
    Being partially disabled not only did i have to navigate around a recent delivery on pallets around the store but also a rude young female staff member who i waited for to pass said delivery pallet as i was wobbling with my stick, which she could clearly see, she walked straight past with not even a smile in thanks just a total blank....so i said "its ok i'll wait for the able bodied...rude". Then at the till her colleague on the headset must of been talking to her as i lip read "yeah shes coming now" just as i got to the till. Absolutely disgusted by the way the delivery sits in store unsafe and attitide of staff to customers. I would name them both if i actually though of looking at the name badges.

Frequently Asked Questions About Pets at Home Southampton Shirley

Can I order online and collect in-store?

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online. To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Are pets allowed in Pets at Home stores?

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you. Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Brand Certified Facts from Pets at Home Southampton Shirley

This information is certified by Pets at Home Southampton Shirley and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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