Optivet Referrals is Europe's leader in small animal and equine specialist-led veterinary ophthalmology referrals. We also provide small animal specialist-led surgery (orthopaedic / soft tissue), internal medicine, cardiology and pain management referrals supported by specialist-led anaesthesia.
We remain independent, aligned around a set of strong core values which enable us to deliver leading specialist-led care to our patients and their owners – we truly treat patients as if they are our own pets.
Our services are currently available in five locations:
Hampshire (Main hospital and training centre)
Devon
Glasgow
Central London
Isle of Wight
Equine Ophthalmology (Mobile service)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.