VeterinarianAnimal HospitalEmergency Veterinarian Service
We’ve been proudly independent since 1893, with our Four Marks branch opening in 1985, staying true to our core values and providing the very best service we can to the pets of Hampshire.
What are those values? Prioritising our patients, communicating with transparency and honesty with our clients and pushing standards to deliver the very best care.
A cornerstone of this approach is our Lifetime Care Club, which offers members free consults to visit our vets and nurses, breaking down barriers and helping us to prioritise preventative healthcare.
But don’t just take our word for it. We’re currently accepting new clients at our Four Marks branch – so pop in and see our approach in action for yourself!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.