Brand Certified
Lumbry Park Veterinary Specialists
4.7(296 reviews)
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
Business Details
Selborne Road, Alton, HAM
GU34 3HL, United Kingdom
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
+44 1420 481777
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
https://lumbrypark.co.uk/
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
About
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
Animal HospitalVeterinarianEmergency Veterinarian ServiceCVS Group Plc
Lumbry Park is one of the largest and most advanced veterinary specialist referral centres in the UK, open 24/7 for emergency referrals.
At Lumbry Park, we offer a comprehensive range of specialist veterinary referral services, collaborating with primary care veterinary practitioners to provide exceptional diagnostic and treatment options across the South of England. Our dedicated team of specialists, nurses, and administrative staff is committed to delivering the highest level of care for referred cases.
We have expert teams across various disciplines, including anaesthesia and analgesia (pain management), cardiology, dermatology, dentistry, diagnostic imaging, emergency and critical care, internal medicine (canine and feline), orthopaedic surgery, neurology and neurosurgery, and soft tissue surgery.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
Hours
Certified by Lumbry Park Veterinary Specialists • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.7
296 reviews
5 stars
271
4 stars
5
3 stars4
2 stars1
1 star
15
- NHnicola hills1 day ago5.0Reg was referred via vet for investigation and treatment his care from start to finish was second to none , such proffessional care and communication was Brilliant by all the whole lumbry park thankyou nicola and shaun and reg
- CBCarol Bartlett6 days ago1.0Awful place, money grabbing and pressurising to get you to agree to anything they can. Pray on pet owners love of their pets to make money and made to feel bad for declining something that would have made them a lot of money but wasnt in the best interest of my pet - even my vet agreed when I told them. Fees are extortionate - supervet is cheaper. Never again will one of my pets go there.
- TMTina MillsAug 21, 20265.0First class from start to finish, friendly, knowledgeable & great with our cat
- LLLisa LoynesAug 7, 20265.0Recently visited neurology here with my little guy who is quite a complex little soul. The staff here were absolutely lovely and friendly . From the initial phone call to arrange the appointment and entering reception that morning to collecting him at night after his procedure we felt at ease and listened to and knew he would be really well looked after. We were kept well informed during his stay as to when he’d go to theatre and findings. Wouldn’t hesitate recommending Lumbry Park.
- KPKaty ParrottAug 2, 20265.0Absolutely fantastic service from Daniel, India and their team. They could not have been friendlier or more caring. They kept me fully informed when my beloved Quince was with Lumbry Park, and explained all details of the complex operation which he needed, in layman's language which I could understand. They were compassionate and caring, and due to their excellent skills and care Quince survived and is now making a good recovery I feel that for the treatment Quince received the price charged was extremely reasonable I cannot thank them enough, or recommend Lumbry Park high enough. I will be forever grateful
Frequently Asked Questions About Lumbry Park Veterinary Specialists
How do I make an appointment?
As we are a referral only clinic your vet will need to refer you by completing an online referral form via our website to start the referral process. Our reception staff will then contact you using the information provided and an appointment can be arranged at a mutually convenient time.
What will happen during the appointment?
During your appointment, we will obtain a detailed history of your pet’s medical background as well as information on the current problem. A thorough clinical examination of your pet will then be performed and any findings and provisional diagnoses will be fully discussed with you at that time. We make every effort to perform investigations and possible surgery during the same visit.
How long is my appointment going to be?
A first consultation will usually be around 45 minutes to 1 hour, depending on the circumstances.
How long will my pet be in the hospital?
This is entirely dependent on the problem. Our reception staff will be able to give you approximate time scales and help you plan your trip.
The Specialist referral practice is a long way away. Will I have to go back many times?
Not necessarily. Often follow-up tests will be performed by your own vet and future care is overseen by your Specialist. We work with your vet to minimise journey times whilst optimising care for your pet.
Why should I travel further to see a Specialist?
A Specialist is an expert in their particular field and your vet will refer you to the appropriate specialist according to your pet’s presenting symptoms and needs.
What is a Specialist referral?
A referral to a member of our expert team gives you the peace of mind that your pet is in the very best of hands.
A Veterinary Specialist is similar to a consultant doctor. To become a Specialist, a vet must focus entirely on their area of specialisation for three to five years, training under an experienced Specialist in that field. During this time they will examine, diagnose and treat a wide range of cases, publish clinical research in this field and prove themselves to be at the forefront of their discipline before completing advanced examinations.
How do I claim from my insurance company?
If you have pet insurance, you will need to inform your insurance company as soon as possible that you wish to make a claim. They will inform you of the process and, depending on your insurance company’s processes, you will need to bring a claim form, or your policy number, with you to your appointment. Any excesses should be paid at the time of consultation or discharge.
Direct claims – A direct claim is when your insurance company reimburses the veterinary practice. Each insurance company varies with their policy on paying a veterinary practice so please check with your insurance provider prior to your appointment. Please note, we do charge a Direct Claim Fee for this service. Please call us for information.
Indirect claims – An indirect claim is when the insurance company reimburses the policyholder. In this case, you would pay your pet’s veterinary bill in full before the claim can be processed and the insurance company will send you payment directly.
In the unfortunate event your insurance company refuses to pay your claim, or the cost exceeds your policy limit, please be aware that you will be responsible for the full payment of your bill.
How much is a consultation?
We will inform of the cost of the consultation appointment at the time of booking and endeavour to provide you with an accurate estimate of treatment before any investigations or procedures are performed. The team will always keep you up to date about charges on your account.
How do I make an appointment at Lumbry Park Veterinary Specialists?
Lumbry Park is a referral-only clinic. Your vet must refer you by completing an online referral form via our website. Our reception staff will then contact you to arrange an appointment at a mutually convenient time.
What can I expect during my pet's appointment?
During your appointment, a detailed history of your pet’s medical background and the current problem will be taken. A thorough clinical examination is performed, findings and provisional diagnoses are discussed, and investigations or surgery may be done during the visit.
How long do appointments usually last?
A first consultation typically lasts around 45 minutes to 1 hour, depending on the circumstances.
Will my pet need to stay at the hospital? If so, for how long?
The length of stay depends on your pet's condition. Reception staff can provide approximate times and help plan your visit accordingly.
Does Lumbry Park Veterinary Specialists offer 24-hour emergency care?
Yes, Lumbry Park is open 24/7 for emergency referrals and operates a 24-hour hospital to provide continuous care.
What specialist services are available at Lumbry Park?
We offer a comprehensive range of specialist services including anaesthesia and analgesia, cardiology, dermatology, dentistry, diagnostic imaging, emergency care, internal medicine, neurology, neurosurgery, oncology, ophthalmology, orthopaedics, and soft tissue surgery.
What payment options are accepted at Lumbry Park Veterinary Specialists?
We accept Apple Pay, BACS, Cash, Direct Debit, Mastercard, and Visa.
How do I claim from my pet insurance at Lumbry Park?
Inform your insurance company as soon as possible to begin the claim process. Bring your claim form or policy number to your appointment. Direct claims reimburse the practice; indirect claims reimburse you after you pay the bill. Please check your insurance provider's process and note direct claims attract a fee.
What nearby places can I visit around Lumbry Park Veterinary Specialists?
Nearby you can visit The Butts Green, a local park for a relaxing walk before or after your visit. There are also several cafes and pubs like The George Alton and French Horn gastropub to enjoy refreshments.
Is there convenient transportation near Lumbry Park Veterinary Specialists?
Yes, Butts Junction train station is nearby, providing easy transportation access to Lumbry Park for your convenience.
Are there local accommodations near Lumbry Park for out-of-town visitors?
Shepherds Court B&B nearby offers accommodations, making it convenient for those traveling to Lumbry Park from out of town to stay overnight.
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