This profile is uncertified and using publicly sourced data
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Business Details
About
VeterinarianAnimal HospitalEmergency Veterinarian Service
We’ve been proudly independent since 1893, with our Alton branch opening in 1923, staying true to our core values and providing the very best service we can to the pets of Hampshire.
What are those values? Prioritising our patients, communicating with transparency and honesty with our clients and pushing standards to deliver the very best care.
A cornerstone of this approach is our Lifetime Care Club, which offers members free consults to visit our vets and nurses, breaking down barriers and helping us to prioritise preventative healthcare.
But don’t just take our word for it. We’re currently accepting new clients at our Alton branch – so pop in and see our approach in action for yourself!
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.