Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my pet supplies at Pets at Home Blackwood?

Accepted Answer

Yes, you can use the Click & Collect service to order online and collect your items in-store at Pets at Home Blackwood, often within an hour of ordering.

Question 8

Are well-behaved dogs allowed inside Pets at Home Blackwood?

Accepted Answer

Yes, well-behaved dogs on a lead are welcome to accompany you while you shop in-store at Pets at Home Blackwood.

Question 9

What are the opening hours of Pets at Home Blackwood?

Accepted Answer

Pets at Home Blackwood is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:30 to 16:30.

Question 10

Does Pets at Home Blackwood offer parking facilities for customers?

Accepted Answer

Yes, many Pets at Home stores, including Blackwood, provide parking facilities for customer convenience.

Question 11

Is Pets at Home Blackwood accessible to people with disabilities?

Accepted Answer

Yes, the store is designed to be accessible, featuring wheelchair access, accessible parking, and other facilities to ensure inclusivity.

Question 12

What types of products can I find at Pets at Home Blackwood?

Accepted Answer

You can purchase a wide range of products including pet food, treats, toys, grooming products, healthcare items, kennels, collars, and more for various types of pets.

Question 13

What services does Pets at Home Blackwood provide to pet owners?

Accepted Answer

The store offers services like Click & Collect, free help and advice, free harness fitting, weight checks, nutrition consultations, an adoption centre, licensed medicines, and a carry-to-car service.

Question 14

How can nearby places like B&M Store or Farmfoods Ltd help during your visit to Pets at Home Blackwood?

Accepted Answer

While visiting Pets at Home Blackwood, you can also visit nearby stores such as B&M Store for discount shopping or Farmfoods Ltd for groceries, making it convenient to combine errands in one trip.

Question 15

Are there dining options close to Pets at Home Blackwood?

Accepted Answer

Yes, nearby dining options include The Sirhowy (Wetherspoon) pub, Subway sandwich shop, New Red Chilli Indian restaurant, and Pizza Hut for quick or casual meals around your visit.

Question 16

What nearby attractions can I explore before or after shopping at Pets at Home Blackwood?

Accepted Answer

You can explore cultural and entertainment venues near the store such as Blackwood Miners Institute for theatre and music, or the Caerphilly Youth Theatre for arts events to enrich your visit.

Pets at Home Blackwood

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