Certified by Pets at Home Bristol Bradley Stoke • Aug 30, 2026
Pet StorePets at Home Ltd
Pets at Home Bristol Bradley Stoke is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Bristol Bradley Stoke at your convenience. We’re proud to serve pet owners throughout Bristol with friendly service and trusted brands.
Location
Certified by Pets at Home Bristol Bradley Stoke • Aug 30, 2026
Certified by Pets at Home Bristol Bradley Stoke • Aug 30, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
8/31/20269:00 AM - 8:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Bristol Bradley Stoke on 5, Willowbrook Centre in Bristol, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Unfortunately, we weren’t very happy with our experience when buying hamsters. We completely understand that staff need to make sure animals are going to suitable homes, and we have absolutely no issue with being asked questions about housing, care and enrichment.
However, despite explaining several times that we have owned hamsters previously and already had a suitable cage and enrichment ready, we felt extremely judged throughout the whole interaction. The member of staff repeatedly pulled faces and her manner made the situation feel quite hostile and uncomfortable, to the point that we nearly decided to leave without buying them.
We were also concerned that she didn’t seem confident in sexing the hamsters correctly and ended up asking the person she was training whether they knew, which didn’t give us much confidence.
I appreciate that she was trying to do her job and that Pets at Home has a responsibility to ensure animals are sold to appropriate homes, which I fully support. Unfortunately, it was the manner in which we were spoken to and treated that let the experience down. There’s a big difference between carrying out responsible welfare checks and making customers who are experienced and prepared feel judged and unwelcome.
DB
Dorothy Bacon
Aug 7, 2026
2.0
The staff are friendly but trained poorly. Live food always dead.
Wrong information given out when selling small animals (hamsters)
And the fact in the holidays they hold "animal workshops" and wake up animals in the middle of the day. I know its only what head office has told them but still.
Again, the staff are lovely, its not their fault they arent trained up properly
VV
VIGNESH
Jul 21, 2026
5.0
Got a dwarf Hamster from them. Store staff Jamie helped us through out with cage,food,bedding and the specific branch was too excellent in customer service compared to Filton Branch. Thanks Jamie one happy customer with our new little cutie pie.
JP
jeremy paget
Jun 6, 2026
4.0
Prompt ,service for my click collect order
HP
Holly Platt
May 27, 2026
2.0
A bit disappointed our experience at this particular branch today. After doing extensive research we decided to get some fish to go in our musk turtle tank. The person that helped us used AI on google to check whether the fish were suitable to go in the tank after we had already said about doing research. We were then told as we were leaving to ‘do our research’. Rather frustrating as if you’re working in a pet store you should already be knowledgeable on keeping fish and various animals.
Frequently Asked Questions About Pets at Home Bristol Bradley Stoke
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet products online and collect them at Pets at Home Bristol Bradley Stoke?
Yes, you can use the Click & Collect service to order online and pick up your items at the Pets at Home Bristol Bradley Stoke store, often within one hour of ordering.
Are pets allowed inside the Pets at Home Bristol Bradley Stoke store?
Yes, well-behaved dogs on a lead are welcome to accompany you while you shop at the store.
What are the opening hours for Pets at Home Bristol Bradley Stoke?
The store is open Monday to Friday from 9:00 to 20:00, Saturdays 9:00 to 19:00, and Sundays 10:00 to 16:00.
Does Pets at Home Bristol Bradley Stoke provide services for pet health and care?
Yes, the store offers free help and advice, free harness fitting, free weight checks, nutrition consultations, licensed medicines, and an adoption centre.
Is Pets at Home Bristol Bradley Stoke accessible for customers with disabilities?
Yes, many Pets at Home stores, including Bristol Bradley Stoke, are fully accessible with features such as wheelchair access and accessible parking.
Is parking available at Pets at Home Bristol Bradley Stoke?
Yes, many Pets at Home stores, including this location, offer parking facilities for customers.
What nearby stores can I visit when shopping at Pets at Home Bristol Bradley Stoke?
Nearby stores include B&M Store, Poundstretcher, OneBeyond, and The Works, offering discount and arts and crafts products to complement your shopping trip.
Are there places to eat near Pets at Home Bristol Bradley Stoke?
Yes, nearby dining options include Domino's Pizza, The Willow Brook restaurant, Harvester Willow Brook, Bristol Bawarchi Indian restaurant, KFC, and Subway.
Where can I get a coffee or quick snack near Pets at Home Bristol Bradley Stoke?
You can visit Starbucks UK, located close by for coffee, espresso, and snacks during your visit to Pets at Home.
Can I find other services like pharmacies and salons near Pets at Home Bristol Bradley Stoke?
Yes, nearby services include Boots pharmacy, Route 8 Barbers, The Tanning Shop Bristol Willow Brook, and Holland & Barrett health food store for your convenience.
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Certified August 30, 2026Yext Knowledge Graph
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