Brand Certified
Pets at Home Gloucester
4.3(1532 reviews)
Certified by Pets at Home Gloucester • May 24, 2026
Business Details
Unit 1 Woodrow Way, Gloucester, Gloucestershire
GL2 5DX, United Kingdom
Certified by Pets at Home Gloucester • May 24, 2026
+44 3458 509620
Certified by Pets at Home Gloucester • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/gloucester
Certified by Pets at Home Gloucester • May 24, 2026
About
Certified by Pets at Home Gloucester • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Gloucester is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Gloucester at your convenience. We’re proud to serve pet owners throughout Gloucester with friendly service and trusted brands.
Location
Certified by Pets at Home Gloucester • May 24, 2026
Pets at Home Gloucester
Unit 1 Woodrow Way, Gloucester, Gloucestershire
GL2 5DX, United Kingdom
Hours
Certified by Pets at Home Gloucester • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.3
1,532 reviews
5 stars
852
4 stars
421
3 stars
158
2 stars
31
1 star
70
- SBShaunagh BrushneenMay 15, 20261.0Terribly rude staff. Online says in stock collect within 1 hour. Order and pay turn up the next day to collect they have stock on the shelfs and get told cant complete your click and collect as it's been ordered into store. I take the stock off the shelf and show them this is what I've ordered and at the time I placed the order (Yesterday) I was told 1 hour collection. Supervisor came to assist. Rude. Embarrassing infront of other customers to be treated like a thief when only trying to collect a click and collect order that was in stock. Won't be using this store ever again. My usual is the Cardiff store and they are always so kind, helpful and organised, click and collect always ready within 20 mins. Always issues at the Gloucester store with their stock and staff being rude. Won't be back. Have put in a complaint to head office. Simple rule of business just be nice to customers 🤣 having spent hundreds with pets at home the past 4 weeks for our new puppy and thousands over the past 20 years with previous pets we won't be back again after this experience. Will use Jolleys, Pets corner or even Amazon Prime.
- HHH HoldenMay 13, 20265.0Really helpful staff
- BRBob RogersMay 3, 20265.0Great store one stop shop for our pet requirements, added bonus of a 25% discount voucher.
- JTJonathan TApr 27, 20262.0Sold me 6 Amano shrimp which dont breed in freshwater tanks turns out they are no Amano now ive got a tank full of unwanted shrimp .
- GLGary LomaxApr 20, 20265.0Super place with loads of choice and with the benefit of a groomers and a vet, most certainly a one stop shop!!
Frequently Asked Questions About Pets at Home Gloucester
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchases at Pets at Home Gloucester?
Yes, you can order online and collect your purchases at Pets at Home Gloucester using their Click & Collect service, which allows collection typically within one hour of ordering.
Are pets allowed inside Pets at Home Gloucester?
Yes, well-behaved dogs on a lead are welcome inside Pets at Home Gloucester, allowing you to shop with your pet.
What are the opening hours of Pets at Home Gloucester?
Pets at Home Gloucester is open Monday to Friday from 09:00 to 20:00, Saturday 09:00 to 19:00, and Sunday 10:30 to 16:30.
Does Pets at Home Gloucester provide services for pet health and care?
Yes, they offer services such as free help and advice, nutrition consultations, licensed medicines, and free weight checks to support your pet's wellbeing.
Is parking available at Pets at Home Gloucester?
Many Pets at Home stores, including the Gloucester location, offer parking facilities for customer convenience.
Is Pets at Home Gloucester accessible for people with disabilities?
Yes, the store is fully accessible with wheelchair access and accessible parking to accommodate customers with disabilities.
What kind of pet products can I purchase at Pets at Home Gloucester?
You can find a wide range of pet products including food, treats, toys, collars, leads, grooming products, healthcare items, and accessories for various pets like dogs, cats, small animals, fish, and reptiles.
Are there any nearby veterinary services to Pets at Home Gloucester?
Yes, Companion Care Vets, Gloucester is located nearby and offers veterinary and diagnostic services, which can be helpful for your pet's medical needs.
What nearby places can I visit before or after shopping at Pets at Home Gloucester?
After visiting Pets at Home Gloucester, you might enjoy stops like Greggs for a bakery treat, or Burger King and McDonald's for a quick meal, all conveniently located nearby.
Are there automotive services near Pets at Home Gloucester?
Yes, several automotive service providers like Bathwick Tyres, Vertu Renault Gloucester, and Bristol Street Motors Renault Gloucester are near Pets at Home, in case you need vehicle repairs or servicing during your visit.
Brand Certified Facts from Pets at Home Gloucester
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Certified May 24, 2026Yext Knowledge Graph
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