Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my pet supplies at Pets at Home Cheltenham?

Accepted Answer

Yes, Pets at Home Cheltenham offers a Click & Collect service allowing you to order online and pick up your purchases in-store, often within an hour.

Question 8

Are pets allowed inside Pets at Home Cheltenham?

Accepted Answer

Yes, well-behaved dogs are welcome inside the store as long as they are on a lead and under your control.

Question 9

What are the opening hours of Pets at Home Cheltenham?

Accepted Answer

The store is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.

Question 10

Does Pets at Home Cheltenham offer parking for customers?

Accepted Answer

Yes, many Pets at Home stores, including the Cheltenham location, offer parking facilities for their customers.

Question 11

Is Pets at Home Cheltenham accessible for people with disabilities?

Accepted Answer

Yes, the store is designed to be fully accessible, with features such as wheelchair access and accessible parking spaces.

Question 12

What types of pet products can I find at Pets at Home Cheltenham?

Accepted Answer

You can find a wide range of products including pet food, treats, toys, grooming products, pet beds, collars, harnesses, and healthcare products for various types of pets.

Question 13

Are there any nearby stores where I can shop alongside Pets at Home Cheltenham?

Accepted Answer

Yes, Pets at Home Cheltenham is located at Gallagher Retail Park, close to stores like Next, Hobbycraft, Matalan, and Iceland, so you can easily visit multiple shops in one trip.

Question 14

Can I explore local attractions near Pets at Home Cheltenham before or after my visit?

Accepted Answer

Absolutely. The store is near Gallagher Shopping Park, which offers various retail and dining options, making it convenient to combine shopping with leisure activities.

Question 15

How can nearby travel services help me plan my visit to Pets at Home Cheltenham?

Accepted Answer

Nearby services like Virgin Atlantic Holidays can assist you if you're planning to combine pet shopping with travel plans or vacations, offering travel advice and bookings.

Question 16

Are there veterinary services near Pets at Home Cheltenham for my pet’s health needs?

Accepted Answer

Yes, Vets4Pets is located nearby, providing veterinary and diagnostic services to complement the pet care products and advice available at Pets at Home Cheltenham.

Pets at Home Cheltenham

Business Details

About

Location

Hours

Reviews

Frequently Asked Questions About Pets at Home Cheltenham