Welcome to Ty Gwyn! Here, we know what it takes to care for the most important member of the family. That is why we go above and beyond to make sure that not only is your pet fed and watered, they are also stimulated, comforted and protected during their stay with us just as they would be at home. We are an award-winning family run business and have held an exemplary reputation in the community since 1975. All animals that come to stay at our premises are treated like a member of the family from the moment they step through the door, and often even the most reluctant of pets are sad to leave when they get picked up. If you are looking for care for your dog, cat or small animal, please don't hesitate to get in touch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.