Brand Certified
Pets at Home Basildon Pipps Hill
4.3(569 reviews)
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
Business Details
Unit E2 Pipps Hill Retail Park, Basildon, Essex
SS14 3AF, United Kingdom
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
+44 3458 509632
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/basildon-pipps-hill
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
About
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Basildon Pipps Hill is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Basildon Pipps Hill at your convenience. We’re proud to serve pet owners throughout Basildon with friendly service and trusted brands.
Location
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
Pets at Home Basildon Pipps Hill
Unit E2 Pipps Hill Retail Park, Basildon, Essex
SS14 3AF, United Kingdom
Hours
Certified by Pets at Home Basildon Pipps Hill • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.3
569 reviews
5 stars
341
4 stars
126
3 stars
54
2 stars
11
1 star
37
- MGM GreenMar 31, 20261.0Awful experience went in to get a Dwarf Hamster and purchase the Dwarf Hamster cage to be refused the cage with the hamster as the cashier said it was against their policy and animal welfare. The website clearly Shows that it’s a dwarf hamster cage and it’s designed with animals welfare in mind. 3 extremely upset children now because a cashier has decided they can make up the rules and create their own policy.
- JMJames MAHAFFYMar 23, 20264.0Good store but very busy
- DBDiana BeniulieneFeb 17, 20265.0My dog had seriuose condition with the skin, the doctor was amazing with all treatments and explanation of everything step.🫶
- MMmightytalonJan 28, 20261.0See I use pets at home pitsea all the time with no issues. I had to take items to donate to charity shop so I parked on disabled bay my partner got a trolly used to take the items to charity shop next door while I go to till to get 4 30litr cat little. Then she will come to get me as I went to the till to explain this then she said I sent security to chase her. Security stayed in shop but a worker ran next door to have a go at my partner. I said I needed it for the cat litter. She said women is waiting for it I said who I'm at the till she goes women in hi vis I said that's your security guard. Then they got mouthy pretty much told us to go away with alot of swearing. . I said to partner I need the litter she said never coming back to this shop again so went pound lane let shop. Gutted always donated to charity there and used pets at home after. Why is it you hire women who think there do hard while there are work. Laughing about the trolly. No wonder place was dead.
- JPJill PearsonJan 20, 20265.0We came to buy some dog toys which were well priced
Frequently Asked Questions About Pets at Home Basildon Pipps Hill
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my pets supplies at Pets at Home Basildon Pipps Hill?
Yes, Pets at Home Basildon Pipps Hill offers a Click & Collect service allowing you to shop online and pick up your order within an hour at the store location.
Are pets allowed inside the Pets at Home Basildon Pipps Hill store?
Yes, well-behaved dogs on leads are welcome inside the store so you can shop while accompanied by your pet.
What are the opening hours of Pets at Home Basildon Pipps Hill?
The store is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Are there parking facilities at Pets at Home Basildon Pipps Hill?
Yes, many Pets at Home stores, including Basildon Pipps Hill, offer parking facilities for customers.
Is Pets at Home Basildon Pipps Hill accessible for customers with disabilities?
Yes, the store is accessible and includes features such as wheelchair access and accessible parking spaces to accommodate customers with disabilities.
What types of pet products are available at Pets at Home Basildon Pipps Hill?
The store offers a wide range of products including pet food, treats, toys, grooming products, beds, collars, leads, cages, healthcare products, and much more.
What pet services does Pets at Home Basildon Pipps Hill provide?
Services include Click & Collect, free help and advice, free harness fitting, weight checks, nutrition consultations, an adoption centre, licensed medicines, in-store pets, and a carry to car service.
Are there any places to eat near Pets at Home Basildon Pipps Hill where I can grab a bite after shopping?
Yes, nearby you can find restaurants and cafes including Greggs, Costa Coffee, Burger King, and Subway where you can relax and enjoy a meal after visiting the store.
How can nearby transport and services at DHL Express Service Point help me when shopping at Pets at Home Basildon Pipps Hill?
The nearby DHL Express Service Point offers shipping and courier services, making it convenient to handle deliveries or send items while shopping at Pets at Home Basildon Pipps Hill.
Are there other pet-related services close to Pets at Home Basildon Pipps Hill?
Yes, you can find veterinary care at Vets4Pets Basildon Pipps Hill and pet grooming services at The Groom Room Basildon Pipps Hill nearby, which is convenient for comprehensive pet care.
Brand Certified Facts from Pets at Home Basildon Pipps Hill
This information is certified by Pets at Home Basildon Pipps Hill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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