Brand Certified
Pets at Home Basildon
4.4(1238 reviews)
Certified by Pets at Home Basildon • May 24, 2026
Business Details
1A, Old Market Retail Park, Basildon, Essex
SS13 3BY, United Kingdom
Certified by Pets at Home Basildon • May 24, 2026
+44 3456 008982
Certified by Pets at Home Basildon • May 24, 2026
https://www.petsathome.com/find-us/locations/pet-care-centre/basildon
Certified by Pets at Home Basildon • May 24, 2026
About
Certified by Pets at Home Basildon • May 24, 2026
Pet StorePets at Home Ltd
Pets at Home Basildon is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Basildon at your convenience. We’re proud to serve pet owners throughout Basildon with friendly service and trusted brands.
Location
Certified by Pets at Home Basildon • May 24, 2026
Pets at Home Basildon
1A, Old Market Retail Park, Basildon, Essex
SS13 3BY, United Kingdom
Hours
Certified by Pets at Home Basildon • May 24, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20269:00 AM - 8:00 PM
Reviews
4.4
1,238 reviews
5 stars
744
4 stars
306
3 stars
119
2 stars
28
1 star
41
- CLChelsea LorrieMay 19, 20261.0Really disappointing. Store had signs up advertising children’s pet feeding times, so we waited with excited kids only to be told ‘it’s already been done’ with no apology or customer service. If you’re not actually running the activities at the advertised times, take the signs down instead of letting families wait around for nothing! Poor experience and upset children! Misleading!
- ARAnuma RaiMay 10, 20265.0Came here on Saturday. Had the loveliest experience with a very very very knowledgeable, friendly and helpful staff member who helped me purchase a praying mantis!!
- APAsh ParkerMar 24, 20265.0Came in yesterday to buy 2 male rabbits and all the essentials for the rabbits and the lovely Leah took a lot of time properly explaining everything we need to know about rabbit care, Do’s and Dont’s and even showed us her rabbits, an absolute amazing woman!!
- JKJenny KarlingFeb 12, 20265.0Really pleased with the service at this vet.
- GJGeorge JamesFeb 12, 20264.0Very attentive compassionate staff, clean and pet friendly venue only issue is the pricing for vet billing £70+ for eye drops, only to discover they are the same as over the counter pharmacy eye drops.
Frequently Asked Questions About Pets at Home Basildon
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchase at Pets at Home Basildon?
Yes, Pets at Home Basildon offers a Click & Collect service allowing you to order online and pick up your items in-store, often within one hour of ordering.
Are pets allowed inside Pets at Home Basildon?
Yes, well-behaved dogs on a lead are welcome inside Pets at Home Basildon, so you can shop while your dog accompanies you.
What are the opening hours of Pets at Home Basildon?
Pets at Home Basildon is open from 9:00 to 20:00 Monday to Friday, 9:00 to 19:00 on Saturdays, and 10:00 to 16:00 on Sundays.
Does Pets at Home Basildon have parking facilities?
Yes, many Pets at Home stores, including Basildon, offer parking facilities for customers.
Are Pets at Home Basildon stores accessible for customers with disabilities?
Yes, Pets at Home Basildon is designed to be fully accessible with features such as wheelchair access and accessible parking spaces.
What services does Pets at Home Basildon provide?
They offer services including Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
What type of pet products can I find at Pets at Home Basildon?
You can find pet food, treats, toys, grooming products, beds, training equipment, healthcare products, and more for various pets including dogs, cats, fish, reptiles, and small animals.
Is there a coffee shop near Pets at Home Basildon where I can relax before or after shopping?
Yes, Costa Express is a nearby coffee shop where you can enjoy a coffee near Pets at Home Basildon.
Where can I get my car washed while visiting Pets at Home Basildon?
There are several nearby car wash services such as S and M Hand Car Wash, Tesco Jet Wash, Hand Car Wash, and Waves Hand Car Wash you can visit while shopping at Pets at Home Basildon.
Are there other shopping options near Pets at Home Basildon?
Yes, near Pets at Home Basildon you can find B&M Store with Garden Centre for discount shopping, GO Outdoors for outdoor gear and clothing, and F&F Clothing store for apparel needs.
Brand Certified Facts from Pets at Home Basildon
This information is certified by Pets at Home Basildon and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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