Certified by The Groom Room Waltham Abbey • Aug 30, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Waltham Abbey) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Waltham Abbey, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Waltham Abbey trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Waltham Abbey • Aug 30, 2026
Certified by The Groom Room Waltham Abbey • Aug 30, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
8/31/20269:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Waltham Abbey on Highbridge Retail Park in Waltham Abbey, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services London
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
4.0
43 reviews
5 stars
31
4 stars
2
3 stars0
2 stars
1
1 star
9
TT
Tia
Jul 12, 2026
5.0
I took my GSD here afew weeks ago, we have been having his hair cut here since a puppy. We have been told he needs two people and had to be muzzled at times and had multiple appointments cancelled last minute with no real explanation-
However! As of recent he had a groom booked in and there has been a staffing change, I explained his prior history and the groomer said she’s happy to make her own judgment. As I have come to pick him up he is still being groomed, I could see he was very relaxed and the feedback was incredible. I was informed he was happy to get himself into the bath and onto the table and did not need a muzzle and was being groomed by one person only.
Thank you to whoever groomed Frasier for giving him the benefit of the doubt and allowing him to have such a positive experience there it means a lot to us.
SS
SilNoel
Sep 30, 2023
1.0
I dont know what has happend in there but, when i came home my little one started shaking and beeing scared..i took her in my arms and still the same i was trying to calm down her and when i touched around her head and ears i was shocked when i saw that they defently have pulled her ears or they hit her in her face as she starded crying. She was afraid that ill do the same. This girls there are soo unfriendly with the dogs and they torture them..
JB
Jess B
Dec 19, 2021
1.0
If I could give zero stars I would. Terrible experience at the groom room and absolutely rude and unprofessional response from staff.
Puppy was not groomed properly even though she was booked in for a full groom - the staff said they didn't have time to do it so they just bathed her and said she's have to have a real groom next time. They gave me an appointment for over a month away and when the time came her fur was so long she had lots of knots, despite daily brushing. I was then told that the only way to remedy this was to completely clipper the dog. Her fur was so short she looked like a different dog. Would not have come to such an extreme cut if they had actually done their jobs in the first place.
The groom room 'manager' and store 'manager' were incredibly rude and absolutely incompetent when dealing with the situation. The groom room 'manager' was patronising and told me, and I quote, "I could give you a refund, but I'm not going to". The lack of professionalism was astounding - unbelievable to be so rude to a customer. They denied having done anything wrong and told me its not their fault if they don't have time to groom the dog properly - for £46 they ought to do a good job. They didn't even clip her nails. Absolute rip off for awful service, rude, incompetent and unprofessional staff.
Avoid this place at all costs - find a local groomer who will act like a professional and treat you like valid customer!
BG
Ben G
Apr 7, 2021
5.0
Great cut and service. Especially considering my dog hates a hair cut.
LM
Lisa Markham
Feb 11, 2021
4.0
Quick and efficient service doing a great deal for lockdown on welfare grooms just 15 pound. The young girl that did my pooch was polite and my dog was very happy with her new cut.
Frequently Asked Questions About The Groom Room Waltham Abbey
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a dog grooming appointment at The Groom Room Waltham Abbey?
You can easily book a grooming appointment online through the booking system at thegroomroom.co.uk.
What factors affect the cost of grooming my dog?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
What types of grooming services are available?
We offer a wide range of services including full grooming, nail trimming, puppy grooming, and spa treatments tailored to your dog's needs.
How long does a typical grooming session take?
The length varies based on your dog's breed, size, coat type, and styling requirements.
Can I stay with my dog during the grooming appointment?
For safety reasons, owners are not permitted to stay with their pets during grooming sessions.
What should I do if I am running late for dropping off or picking up my dog?
Please inform us as soon as possible if you are late. Appointments may not be available if you’re over 15 minutes late, and late pickups incur a £5 charge for every 30 minutes past the agreed time.
What are the opening hours of The Groom Room Waltham Abbey?
We are open Monday to Saturday from 9:00 AM to 6:00 PM, with late hours until 8:00 PM on Thursdays. We are closed on Sundays.
Which payment methods are accepted at The Groom Room Waltham Abbey?
We accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What should customers know about COVID-19 safety at the salon?
Your safety is our top priority. Please read our COVID measures on our website to learn how we're keeping you and your pets safe and how you can help during your visit.
What nearby places can I visit before or after my grooming appointment?
You can visit Pets at Home Waltham Abbey for pet supplies, Vets4Pets for veterinary services, and enjoy a coffee break at Costa Coffee—all conveniently located near our salon.
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