Pets at Home Loughton is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Loughton at your convenience. We’re proud to serve pet owners throughout Loughton with friendly service and trusted brands.
Location
Certified by Pets at Home Loughton • Jun 21, 2026
Pets at Home Loughton
Unit 13 Epping Forest Shopping Park, Loughton, ESS
Explore offerings from Pets at Home Loughton on Unit 13 Epping Forest Shopping Park in Loughton, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Clean and tidy store. Had all the things I needed and good reductions on some items. Staff were helpful and found coupons for the cat litter so I got a discount.
MS
Molly Smith
May 28, 2026
5.0
Friendly staff and a fair amount of products in store. Only issue is the car park is a nightmare at certain times.
GG
Gary Ghim
May 9, 2026
4.0
Good
MM
Mark Marsh
May 3, 2026
5.0
All good I had such a fantastic experience at Pets at Home Loughton! Everything was absolutely great, from the selection of products to the friendly staff. I'm really impressed with their service. Highly recommend!
DC
Debangshu Chakrabarti
Apr 7, 2026
1.0
Groom room staff are by far the rudest people ive met. If there was a 0 star option would select that as I was mortified by attitude and behaviour. Revolting.
Frequently Asked Questions About Pets at Home Loughton
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online from Pets at Home Loughton and collect my order in-store?
Yes, Pets at Home Loughton offers a One Hour Click & Collect service allowing you to shop online and pick up your items within an hour from the local store.
Are pets allowed inside Pets at Home Loughton?
Yes, well-behaved dogs on a lead are welcome inside Pets at Home Loughton, allowing you to shop with your pet comfortably.
What are the opening hours of Pets at Home Loughton?
Pets at Home Loughton is open Monday to Friday from 9:00 to 20:00, Saturdays from 9:00 to 19:00, and Sundays from 10:00 to 16:00.
Does Pets at Home Loughton provide parking facilities for customers?
Yes, many Pets at Home stores, including the Loughton location, offer parking facilities for customers.
Is Pets at Home Loughton accessible for people with disabilities?
Yes, the store is designed to be fully accessible with features such as wheelchair access and accessible parking to accommodate customers with disabilities.
What types of products can I find at Pets at Home Loughton?
You can find pet food, treats, toys, beds, grooming products, healthcare items, and accessories for dogs, cats, small animals, fish, and reptiles at Pets at Home Loughton.
What special services does Pets at Home Loughton offer?
The store provides services including Click & Collect, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, and a carry to car service.
How can nearby places like Vets4Pets be helpful when visiting Pets at Home Loughton?
You can visit Vets4Pets nearby for veterinary services and diagnostics, making it convenient to address your pet's health needs alongside shopping for supplies at Pets at Home Loughton.
Are there nearby spots like Costa Coffee where I can relax after shopping at Pets at Home Loughton?
Yes, there are Costa Coffee locations close to Pets at Home Loughton where you can enjoy a coffee or light refreshments after your shopping trip.
Can I combine a visit to Pets at Home Loughton with shopping at nearby stores like Boots or Next?
Absolutely, Pets at Home Loughton is located near Boots and Next, allowing you to conveniently shop for pet supplies and other retail needs in one trip.
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Certified June 21, 2026Yext Knowledge Graph
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