National Animal Welfare Trust (NAWT) Essex was originally set up by Ann and Reg Sims in 1984 as Clacton Animal Aid. It was entrusted to the National Animal Welfare Trust in October 2011 following the Sims retirement after 25 dedicated years of service.
Based in Little Clacton, we are a rescue and rehoming centre, finding loving new homes for homeless and unwanted dogs and cats.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.