VeterinarianAnimal HospitalEmergency Veterinarian Service
Our main hospital is situated in Epping and is easily accessible from London as well as Essex. The hospital is the main hub for our inpatient and out of hours care and is where any complex procedures or diagnostics will take place. We have a team of dedicated hospital vets including a night team, as well as vets who split their time between here and the other branches.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.